- Citigroup (Getzville, NY)
- …data analysis and/or qualitative analysis + Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and ... past business performance + Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process… more
- NTT America, Inc. (Albany, NY)
- …growth. + Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market ... and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in … more
- MongoDB (New York, NY)
- …MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale ... delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers [TAM], Named Technical Support Engineers… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- DXC Technology (New York, NY)
- …service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for ... complex business processes across middle and back offices-while enhancing customer experience transformation. We are seeking a high-potential, analytically driven… more
- Army Installation Management Command (Fort Drum, NY)
- …circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of ... processes and making your application stand out. Inside you will find helpful tips, insights , and everything you need to feel confident and prepared. Click this URL… more
- Amazon (New York, NY)
- …self-service tools. Join us on this exciting quest to redefine how we approach insights and decision-making for all! Key job responsibilities As a Sr. Data Engineer, ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company… more
- LinkedIn (New York, NY)
- …Marketing, and our Global Business Organization including Sales, Brand Strategy, and Customer Insights . Your leadership will be instrumental in codifying and ... seeking qualified candidates for the role of Senior Marketing Manager II, NAMER Customer Marketing. This person will lead our regional Account-Based Marketing… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. The Director of Customer Strategy will be responsible for developing the strategy that facilitates the evolution of ... choices across the business. They will develop a forward-looking customer strategy that grounds our teams in who we...be expected to back their strategy in relevant data, insights , and trends. This Director will play a key… more