- Deloitte (New York, NY)
- …journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead -to-loyalty orchestration. Join us to drive impactful customer interactions ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte ...facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time… more
- Justworks (New York, NY)
- …Design and operationalize workflows that standardize best practices across teams, products, and customer segments. + Translate insights into action by analyzing ... Program Manager, Customer Success and Retention New York, New York...CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year engagement tracks,… more
- LiDestri (Fairport, NY)
- …more POSITION SUMMARY: The Vice President of Sales (Contract Manufacturing) and Customer Success is a senior executive role responsible for developing and executing ... a unified commercial strategy to drive revenue growth, customer retention, and market share within the private label and contract manufacturing segments. This role… more
- Capgemini (New York, NY)
- …pivotal role in helping clients transform and optimize their operations by leveraging insights from customer , commercial, and operational data. You will advise ... value. **Responsibilities:** + **Client Advisory & Solution Design** + Lead the definition and development of customer ...or a related STEM field. + **Proven experience in customer analytics, commercial insights , or operational data… more
- Citigroup (New York, NY)
- …strategies "from the ground up" using frameworks, data and competitive and customer insights + Demonstrated expertise in developing and implementing planning ... that resonate with target audiences and drive engagement. + Lead efforts to segment the existing customer ...analytical skills with the ability to leverage data and insights to drive strategic decision-making and optimize marketing performance.… more
- Microsoft Corporation (New York, NY)
- …is subject to local law and may vary by jurisdiction. **Responsibilities** + Define and lead the global strategy for customer and partner marketing, with a focus ... decision-making. + Experienced in collaborating with analytics teams to translate customer and business insights into compelling marketing strategies and… more
- ServiceNow, Inc. (New York, NY)
- …You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer ... pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales… more
- Protective Industrial Products (Latham, NY)
- …and ensure data quality that supports operational efficiency, compliance, and business insights . JOB RESPONSIBILITIES Customer Master Data Maintenance + Create, ... The Customer Master Data & Governance Manager will be...monitor data quality performance. + Provide ad-hoc reporting and insights to business leaders for decision-making. Projects & Process… more
- Cengage Group (New York, NY)
- …to reduce costs to serve, proactively address gaps, implement solutions, and ensure customer needs are met. Provides insights and feedback from customers to ... to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations...+ Strong communication skills, written and verbal to effectively lead teams and engage customers + Ability to collaborate… more
- Edgewell Personal Care (New York, NY)
- … customer selling decks that clearly communicate brand strategy, category insights , and tailored value propositions-enabling superior customer engagement and ... sales performance, customer KPIs, and ROI of customer programs. Uses insights to adapt strategy...ideas can thrive, and our colleagues can learn and lead . We prohibit discrimination based on age, color, disability,… more
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