- Meta (New York, NY)
- …and build meaningful insights to drive growth within the region, and lead regional testing of new initiatives. 11. Analyze and track data on sales performance, ... goals. 6. Responsible for go-to-market coordination, frontline agent communications, customer perspective and sales innovation. 7. Identify opportunities to improve… more
- Vontier (Albany, NY)
- …for product planning and execution, including but not limited to assessing customer needs, analyzing market trends, and acting on customers' behalf to prioritize ... to ensure that projects are delivered, and revenue and customer satisfaction goals are met. This position reports to...to launch + Analyze performance metrics and use data-driven insights to drive product improvements + Act as a… more
- Mount Sinai Health System (New York, NY)
- …of the CAPC team who is responsible for designing and implementing a customer experience program which has direct correlation to brand loyalty, membership retention ... must identify and address the needs of CAPC members to create customer journeys that include automated messaging, membership guides, group presentations, and… more
- ServiceNow, Inc. (New York, NY)
- …in high-stakes contexts + **Engineering leadership:** You are trusted by architects, PMs, and customer teams to lead implementation from zero to one **What You ... balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at… more
- Lundbeck (Massapequa, NY)
- …and transform lives. It's a very exciting time to join our team as we lead the way in creating positive customer experiences! As a BioPharmaceuticals Account ... Account Leadership** - Ability to use digital tools and apply customer and data-based insights to build opportunities, develop strategy & tactics and prioritize… more
- American Express (New York, NY)
- …experienced product leader with strong product sense and deep technical expertise to lead the development of advanced customer experiences utilizing the latest ... to our customers' digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital… more
- General Motors (Albany, NY)
- …If you're a strong operator, team player, and continuously working to improve customer experience, this might be the right opportunity for you. The Business ... BDC, Dealer Management Systems (DMS), etc. This role will lead the Incident Management team in all aspects of...team in creating training materials based on field and customer experience. Work with the training team to update… more
- Cengage Group (New York, NY)
- …partner closely with product and design teams and lead through data driven insights . You will be obsessing about customer outcomes in every decision made and ... more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What you'll do here:** Lead all aspects of critical systems for delivering innovative… more
- General Motors (Albany, NY)
- …variety of initiatives including: developing and implementing marketing initiatives, customer retention, product displays, financial analysis, and training. **What ... (Responsibilities):** + Extreme ownership of District Revenue, Retention & Customer Experience + Serve as a trusted advisor to...and Zero Congestion and we embrace the responsibility to lead the change that will make our world better,… more
- CVS Health (New York, NY)
- …and supports over 6 million members on its core administrative platforms. The Lead Director, Technology Product Management for our Medicare Enrollment & Billing will ... lead the strategic roadmaps, capabilities, and objective and Key...on investment priorities and develop business cases. . Translates customer and business and technology? needs into short-term and… more