- Liberty Utilities (Gloucester, VA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...+ Recommend and implement process improvements based on data insights . + Support the Manager of Data… more
- Amazon (Herndon, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own the development… more
- Datavant (Richmond, VA)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... storytelling for internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights to inform enablement… more
- US Tech Solutions (Reston, VA)
- …and Cloud consumption. **Responsibilities:** + Partner with the Director of Customer Training to develop and promote strategy, analyze performance, optimize ... key strategic projects. + Perform quantitative and qualitative analysis to derive insights and develop strategies to effectively support the Cloud Learning Services… more
- CoStar Realty Information, Inc. (Arlington, VA)
- Customer and Lifecycle Marketing Manager Job Description ** MANAGER ,** **C** **USTOMER** **and lifecycle** **MARKETING** **ABOUT MATTERPORT & COSTAR GROUP** ... leader to design and scale programs that deepen engagement, drive retention, and maximize customer lifetime value. The ** Manager ** **, Customer & Lifecycle… more
- NTT America, Inc. (Richmond, VA)
- …growth. . Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market ... Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive… more
- PNC (VA)
- …agile ceremonies and practices across the product development lifecycle * Leverage market insights , competitive intel and data to identify customer needs and ... the company's success. As a Digital Product Management Group Manager within PNC's Retail Lending organization, you will be...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Capital One (Mclean, VA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer … more
- S&P Global (Charlottesville, VA)
- …requests are routed to theappropriate productstakeholders. Influence product roadmaps by surfacing customer insights and trends. + Evolve the digital customer ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more