- Rochester Regional Health (Rochester, NY)
- …party interaction in the patient's EMR. Promotes and provides customer satisfaction and appropriateness of care for all assigned patients. RESPONSIBILITIES: + ... Greets all patients, whether in person or via the telephone, with a cheerful and helpful attitude. + Provides coordination of testing to be performed with physician, patient, facility and payer. This includes reviewing medical documents for clarity, ensuring… more
- University at Albany (Albany, NY)
- …strategic decision-making. The role also involves significant interpersonal interaction , including training, supervising staff, difficult conversations, customer ... service, and policy enforcement. It also includes problem solving and decision making during emergency response to incidents, which demands strong communication, emotional intelligence, and conflict-resolution skills. The ability to work under pressure,… more
- Humana (Albany, NY)
- …engineering, and compliance stakeholders + Deep understanding of customer journey orchestration, lifecycle marketing, and real-time personalization **Preferred ... + Experience with NBA or personalization platforms such as PEGA, Salesforce Interaction Studio, Adobe Journey Optimizer, or similar + Familiarity with healthcare… more
- Elderwood (Wheatfield, NY)
- …required records. LPN - Licensed Practical Nurse Skills/Competencies: + Exceptional customer service skills + Problem-solving skills + Strong decision making ability ... established standards of excellence required. + This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to… more
- City of New York (New York, NY)
- …referred to peers or other units and/or escalated to managers; - Record user interaction and categorical data in designated customer services platforms, eg JIRA; ... - Understand resources available to nonprofits and City human services agencies and propose updates to user materials as needed, building creating thinking and problem-solving; - Take part in ongoing professional development to strengthen skills and increase… more
- Mount Sinai Health System (New York, NY)
- …integrations. + Experience with the security framework on VBCS and its interaction with other applications General Skills and Competencies: ? Excellent verbal and ... blueprints to mobilize the rest of the organization to build solutions that fit customer needs. + Plays a critical role in the investigation of new technologies… more
- ASM Global (Brooklyn, NY)
- …dedication in providing exceptional service. + Wants to make every interaction memorable and positive. Strong Teamwork Abilities: + Enjoys collaborating effectively ... different nature without the loss of efficiency or composure. + Use excellent customer service skills when interacting with patrons, vendors, & employees. + Complete… more
- Astronics (East Aurora, NY)
- …moderate-noise environment, with occasional lifting (up to 25 lbs) and hands-on interaction with equipment. This role requires standing, walking, and some bending or ... complex challenges. For 50 years, Astronics has delivered creative, customer -focused solutions with exceptional responsiveness. Today, global airframe manufacturers,… more
- The Walt Disney Company (New York, NY)
- …be next. Design brings the Disney magic to life by building digital customer experiences via the entire portfolio of both consumer-facing products and internal ... and tools Deep understanding of typography, motion, color theory, and interaction patterns in modern digital products. Consulting skills to help stakeholders… more
- Guardian Life (Albany, NY)
- …motivated and empowered to take ownership and accountability for each consumer interaction , keep consumers informed during every step of handling their request, ... experience in the financial service industry. Experience must include direct customer service experience. + A bachelor's degree or equivalent industry experience.… more