- Amazon (CA)
- …adhere to HIPAA regulations, and accurately document all interactions in the company's customer relationship management system. They should also be able to ... in Microsoft Office Suite Experience using electronic health records (EHR) or customer relationship management (CRM) systems Knowledge of HIPAA compliance and… more
- Kuehne+Nagel (Torrance, CA)
- …encompassing but not limited to; proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as ... Care Center managers and other stake holders (eg general management and sales) for an optimized customer ...general management and sales) for an optimized customer experience + To actively manage interfaces and information… more
- Amazon (Santa Clara, CA)
- …by practically inventing and applying AI through engineering to make every customer interaction intuitive, effortless, seamless, and empathetic. Your work will ... Team and our mission is to design Earth's best customer service where every interaction is intuitive,...ability to align technology strategy with organizational goals and customer needs * Excellent communication and stakeholder management… more
- Winland Foods (Sacramento, CA)
- …SAP, SharePoint, MS Office (Word, Excel, PowerPoint) + Strong customer interaction and negotiation skill capabilities + Strong management skills with ... revenue and margin. This role will also be responsible for customer satisfaction, distribution, merchandising planning, budget management and communication… more
- Robert Half Office Team (Livermore, CA)
- …with other support departments, including Finance, Sales, Purchasing, Engineering and Product Management . * Direct general customer service- for both end-users ... o Communicate with DSM daily to understand priority and manage customer ship/need by dates. * Return Management Duties. o Create and send out return documents to… more
- Lumen (Sacramento, CA)
- …products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. ... touchpoints with customers with current, anticipated, or recent negative interaction with Lumen to sustain and correct for a...Look For in a Candidate** + Experience: 3+ years customer success or account management experience. +… more
- Lumen (Sacramento, CA)
- …billing credit mitigation **What We Look For in a Candidate** 5+years of customer success or account management experience Experience managing Inside and/or ... the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer ...Based Activity - Lead CS Engagement on a high interaction account (DSR, for example) that requires daily intervention,… more
- Sharp Electronics Corporation (Santee, CA)
- **Overview** Join Sharp Business Systems as a Customer Service Support Representative (CSSR), where you'll use your strong customer service skills to handle a ... customer inquiries and issues. This role is crucial for ensuring customer satisfaction by efficiently managing service and supply billing questions, demonstrating… more
- CVS Health (Sacramento, CA)
- …phone calls, plan sponsors, PSS/ISO, members and providers. + Provides customized interaction based on customer preference and individualized needs, creating an ... it all with heart, each and every day. **Position Summary:** Health Concierge - Customer Service Representative is the face of Aetna to provide targeted, personalized… more
- TopMark Funding LLC (Roseville, CA)
- …about financing programs and assisting with the application process. + CRM Management : Maintain customer information and update CRM (Salesforce or similar) ... Roseville office and play a key role in our customer service and marketing efforts. There are plenty of...with accurate notes from each interaction . Ensure follow-ups are timely and organized. + Marketing… more