- Lumen (Austin, TX)
- …others to drive medium & large projects to successful completion through effective project management , customer interaction , and IT coordination + Able to ... effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes + Ability to mentor others in the business processes implemented in the team's applications… more
- KBR (Webster, TX)
- …and meeting the needs of the customer . Prior experience with project management , NASA customer interaction and integrated team leadership is desired. ... Support Systems. + Establish strong working relationships with on-site Customer Leadership Team, Systems Engineering, respective internal/external stakeholders, and… more
- Amazon (Austin, TX)
- Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that mission, ... defining UX both for customers and the customer service associates who help them. When our customers...parameters - Develop best-in-class user interface designs, flows, and interaction models - Build lightweight prototypes and design deliverables… more
- EMS LINQ (Austin, TX)
- …for our development team. Create a Salesforce ticket for each customer interaction . Self-Development: Maintain and increase comprehensive working knowledge ... districts return more resources to classrooms. Integrating finance, HR, nutrition management , and payments into a single, secure platform, LINQ reduces… more
- Mass Markets (TX)
- …using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction and code the appropriate call type in the client ... Customer Relations Management System (Remedy) + Utilize...Data, Video, and VoIP Phone system + Accurately document customer interaction while following all required policies… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving role ... it to Apple Roofing through project completion. This position blends customer service excellence with a consultative sales approach-educating homeowners, building… more
- Merck (Austin, TX)
- …to ensure customer user experience and satisfaction with Vence grazing management technology. **Key responsibilities may include, but are not limited to:** + ... and MS office skills. + Ability to manage a Customer Relationship Management (CRM) system to track...Management (CRM) system to track each account and interaction . + Experience working with ranching community preferred. **Required… more
- Mass Markets (Killeen, TX)
- …of your team. This is a management -level position. Prior experience in management , supervisor, or customer service leadership is highly preferred. To be ... objectives accordingly + Develop and maintain strategy on ensuring customer satisfaction on all service interaction +...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Brink's (Coppell, TX)
- …Solving and Root Cause Identification - Collaborates with stakeholders to resolve recurring customer issues. + Customer Interaction Skills - Communicates ... Company (NYSE:BCO) is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our customers include financial… more
- EMS LINQ (Austin, TX)
- …for improvement and implement solutions to enhance the overall support experience. ** Customer Engagement and Escalation Management :** + Oversee the resolution of ... districts return more resources to classrooms. Integrating finance, HR, nutrition management , and payments into a single, secure platform, LINQ reduces… more