- Oracle (Austin, TX)
- …set new standards in user experience and workflow excellence for healthcare order management . Disclaimer: **Certain US customer or client-facing roles may be ... **Job Description** The Oracle Health Order Management product team is dedicated to transforming order...in the EHR - by harnessing the latest in interaction design, usability, and workflow simplification, while strategically leveraging… more
- Concentrix (Austin, TX)
- …Case management Queues and routing rules SLAs and entitlements Knowledge management Customer Service workspace + Implement Omnichannel capabilities such as: ... scripts Supervisor dashboards and real-time insights + Define and optimize end-to-end customer interaction flows. + Collaborate with technical teams on… more
- Mass Markets (Killeen, TX)
- …resolution and aides in policyholder retention + Documents ancillary business and/or customer interaction information + Leverages opportunities to expand ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Capital One (Plano, TX)
- Manager, Product Management - DevX Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation ... opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and… more
- Capital One (Plano, TX)
- Senior Manager, Product Management - DevX **Senior Manager, Product Management ** Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- S&P Global (Houston, TX)
- …building through joint on-site customer visits, mutual training, and customer support. + Regularly attend Management , Sales, and Editorial meetings ... team and Sales in one of the four areas but not limited to:(1) Management (2) Customer Needs(3) Technology(4) Training + Manage and deliver special projects… more
- Oracle (Austin, TX)
- …accelerate the achievement of their business and technology objectives. + Drive customer implementation towards success with healthy partner interaction and work ... customer on organizational strategy, governance, and for change management best practices based on customer needs....for change management best practices based on customer needs. + Build greater advocacy and reference-ability of… more
- WALTLabs.io (Spring, TX)
- …drive innovation and best practices. + Collaboration: + Work closely with product management and engineering teams to prioritize customer needs and influence ... diagnostic abilities. + Communication: Clear communication of complex technical information. + Customer Service: Effective interaction and support for clients. +… more
- Capital One (Plano, TX)
- Manager, Product Management - DevX Capital One is a high-tech company, a scientific laboratory, and a nationally recognized brand all in one reaching tens of ... scale. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities...with development teams to get those features incorporated + Interaction with Engineers and understand the technical language to… more
- Capital One (Plano, TX)
- …The Director, Anti-Money Laundering (AML) Leader for Capital One's Enterprise Know Your Customer (KYC) program performs a key risk management leadership role in ... the goals of providing holistic end-to-end AML KYC risk management , producing optimal risk management outcomes, and...+ Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies and documents including… more