- Merck (Austin, TX)
- …to ensure customer user experience and satisfaction with Vence grazing management technology. **Key responsibilities may include, but are not limited to:** + ... and MS office skills. + Ability to manage a Customer Relationship Management (CRM) system to track...Management (CRM) system to track each account and interaction . + Experience working with ranching community preferred. **Required… more
- Mass Markets (Killeen, TX)
- …of your team. This is a management -level position. Prior experience in management , supervisor, or customer service leadership is highly preferred. To be ... objectives accordingly + Develop and maintain strategy on ensuring customer satisfaction on all service interaction +...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more
- Brink's (Coppell, TX)
- …Solving and Root Cause Identification - Collaborates with stakeholders to resolve recurring customer issues. + Customer Interaction Skills - Communicates ... Company (NYSE:BCO) is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our customers include financial… more
- EMS LINQ (Austin, TX)
- …for improvement and implement solutions to enhance the overall support experience. ** Customer Engagement and Escalation Management :** + Oversee the resolution of ... districts return more resources to classrooms. Integrating finance, HR, nutrition management , and payments into a single, secure platform, LINQ reduces… more
- Oracle (Austin, TX)
- …set new standards in user experience and workflow excellence for healthcare order management . Disclaimer: **Certain US customer or client-facing roles may be ... **Job Description** The Oracle Health Order Management product team is dedicated to transforming order...in the EHR - by harnessing the latest in interaction design, usability, and workflow simplification, while strategically leveraging… more
- Concentrix (Austin, TX)
- …Case management Queues and routing rules SLAs and entitlements Knowledge management Customer Service workspace + Implement Omnichannel capabilities such as: ... scripts Supervisor dashboards and real-time insights + Define and optimize end-to-end customer interaction flows. + Collaborate with technical teams on… more
- Mass Markets (Killeen, TX)
- …resolution and aides in policyholder retention + Documents ancillary business and/or customer interaction information + Leverages opportunities to expand ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Capital One (Plano, TX)
- Manager, Product Management - DevX Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation ... opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and… more
- Capital One (Plano, TX)
- Senior Manager, Product Management - DevX **Senior Manager, Product Management ** Product Management at Capital One is a booming, vibrant craft that requires ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- S&P Global (Houston, TX)
- …building through joint on-site customer visits, mutual training, and customer support. + Regularly attend Management , Sales, and Editorial meetings ... team and Sales in one of the four areas but not limited to:(1) Management (2) Customer Needs(3) Technology(4) Training + Manage and deliver special projects… more