- Verint Systems, Inc. (Tallahassee, FL)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite...to C-suite executive with a strong focus on the customer 's ROI - increased capacity and improved CX experience.… more
- Highmark Health (Tallahassee, FL)
- …root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, ... moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the … more
- MyFlorida (Tallahassee, FL)
- …functions, setting strategic direction, and ensuring continuous improvement of customer service operations and management activities of the Games Administration ... and continuous improvement oversight for the unit, ensuring that all customer service strategies, operational processes, and technical functions align with the… more
- Oracle (Tallahassee, FL)
- …the right balance between delivery rigor and discipline and creating an exceptional customer experience. They spend the majority of their time with the client, at ... + strong leadership and management skills + outstanding communication and customer relationship management skills + solid knowledge in SaaS Applications technology… more
- Wabtec Corporation (Jacksonville, FL)
- …resolution that might arise across functional teams in assigned work streams + Lead the efforts in generating the customer requirement compliance matrices + ... systems work together as a solution that reliably achieves customer objectives. This is accomplished by working across business...and their flow down, Solution platform and architecture. Will lead in developing the technology road maps at the… more
- Master Halco (Miami, FL)
- …with other departments to ensure a seamless sales process and outstanding customer service. This position has played an important role in advancing Master ... 2022. The sales team's success in generating sales and providing excellence in customer service builds Master Halco's future and maintains our 60+ year heritage in… more
- PagerDuty (Tallahassee, FL)
- …a discipline that can accelerate business scale for a large and growing customer base. We believe cultivating a culture that embraces collaboration, creativity, and ... for success. You will be expected to participate in customer facing and industry engagements that yield input into...promise of reliability. **How You Impact Our Vision:** + Lead technology strategy that influences across multiple products, teams,… more
- Amentum (Tallahassee, FL)
- …be responsible for the annual bookings plan for the assigned Business Area/ Customer Focus Area. -Responsibilities ~ Responsible for building company presence as a ... business development growth within the market. ~ Establish relationships with and lead purposeful engagements with current and potential customers. ~ Assess future… more
- Entrust (Sunrise, FL)
- …capabilities with our platform. We are creating a new leadership role to lead these efforts: Director, Partner Product Management, who will be responsible for ... solution of choice for our global channel partners and to drive material customer acquisition and revenue growth. In addition to driving outbound partner success,… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …& Customer Engagement Operations business unit. **Job Description** + Lead a team responsible for developing access strategies and access marketing materials ... Otsuka's CNS portfolio of medicines in the United States. This individual will lead the evolution of the brand/portfolio value proposition to US payer and channel… more