- Lumen (Springfield, IL)
- …we digitally connect the world and shape the future. **The Role** The Lead Software Developer understands the software development lifecycle (from coding to support) ... thorough understanding of deploying and managing application lifecycles to interpret customer business needs and processes. + Collaborate with other developers,… more
- Honeywell (Rosemont, IL)
- …operational excellence, cross-functional collaboration, and business growth. **KEY RESPONSIBILITIES** + Lead and manage the customer support team to ensure ... As a **Sr Customer Support Management Professional** here at Honeywell, you...role will involve developing and implementing strategies to improve customer satisfaction, driving operational excellence, and optimizing resource allocation.… more
- Cardinal Health (Springfield, IL)
- …the day to address customer 's concerns + Consults with Supervisor or Team Lead on complex and unusual problems + Adhere to business processes to ensure all work ... 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible… more
- Merck (Springfield, IL)
- …Customer Relationship Management (CRM), Customer Service Management, Customer Strategy, Health Economics, Interpersonal Relationships, Lead Generation, ... **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical...as education and resources. They do this to support customer operational and financial needs such as reimbursement information… more
- CH Robinson (Chicago, IL)
- …and verbal communication skills + Demonstrates skill of managing internal and external customer expectations + Proven ability to build, lead , and foster a ... CH Robinson is seeking a **Key** ** Customer Success** **Manager** is responsible for growth and retention of key and strategic accounts. You will ensure our… more
- Farmer Brothers (Northlake, IL)
- …Participate and assist with various department projects (ie surveys, sales blitz, lead generation, etc.) + Maintain Customer satisfaction through timely ... **POSITION SUMMARY:** The ** Customer Relationship Rep II** is responsible for managing...is responsible for managing the full lifecycle of existing customer accounts, including onboarding, day-to-day maintenance, and offboarding. This… more
- Wabtec Corporation (Buffalo Grove, IL)
- …same core customer service support to the organization by responding to customer inquiries about product, price and lead time; accepts, verifies, enters and ... speaking the language of industry. **Summary:** Like a CSR ( Customer Service Representative) I, a CSR II provides the...of orders from customers utilizing VBI's Oracle system and customer purchase orders. + Knowledgeable and able to process… more
- Oracle (Springfield, IL)
- …Wave, IDC MarketScape, etc.), contributing positioning, proof points, and roadmap. + Lead customer story nominations and reference programs in partnership with ... Amplification** + Drive content creation that fuels demand generation: blogs, videos, customer stories, eBooks, infographics, social posts, and more. + Manage the… more
- Amazon (Chicago, IL)
- …providing technical expertise and best practices throughout the project lifecycle. You will lead customer -focused project teams as a technical leader and perform ... solutions tailored to meet the specific needs of each customer . You'll work closely with stakeholders to gather requirements,...when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to… more
- Lundbeck (Deerfield, IL)
- …learning algorithms, including Marketing Mix Modeling (MMM), Multi-Touch Attribution (MTA), customer segmentation and lead scoring. + Experience in vendor ... + Hands on building machine learning models (classification and regression) for customer segmentation and targeting. + Analyze large datasets to identify trends,… more