- GE HealthCare (IL)
- …and success metrics for ambiguous problem spaces within healthcare operations. Use customer feedback to drive product development. + Lead innovation within ... **Job Description Summary** This role will lead strategic initiatives across product development and delivery within the current Command Center Software Platform… more
- Wolters Kluwer (Riverwoods, IL)
- …strategy sessions, industry events, and other to-be-defined opportunities. + Lead customer -facing sessions (eg, roadshows, partner roundtables, webinars) ... Define and lead segment-specific GTM strategies, with a focus on customer acquisition, upsell, retention, and total business growth. + Create and optimize… more
- Ricoh Americas Corporation (Arlington Heights, IL)
- …for configuring, troubleshooting, and training on Ricoh's multi-solution products. You'll lead service delivery, mentor peers, and drive customer satisfaction ... region. Identify and promote upgrades and usage opportunities to enhance customer value. Lead or coordinate technical teams and share product knowledge. Deliver… more
- The ODP Corporation (Rockford, IL)
- …encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and ... trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer -centric environment, engagement with the local… more
- American Medical Association (Chicago, IL)
- …+ Define and monitor KPIs to evaluate success; adjust plans based on analytics and customer feedback. + Lead and expand a center of excellence for product ... serving as lead 'scrum product owner' representing the voice of customer , business, and user within agile software development team frameworks. + Experience in… more
- Crate & Barrel (Naperville, IL)
- …our team as a Sr. Learning Partner, Customer Care. The Senior Learning Partner, Customer Care serves as the dedicated learning lead for our Customer Care ... partners. This role requires a strong partnership between training and Customer Care, combining deep instructional design expertise to deliver impactful learning… more
- Amazon (Chicago, IL)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers… more
- Crate & Barrel (Northbrook, IL)
- …our CRM and retention strategy, integrating data science to create a world-class customer experience. + Lead the development of predictive models, customer ... Data Science We are seeking an inspiring and transformative Senior Director, Customer and Retention Marketing Analytics, with 15+ years of leadership experience. You… more
- Compass Group, North America (Moline, IL)
- …and at interesting locations? Come grow your career with Eurest. **Job Summary** As a ** Customer Experience Manager** , you will lead and inspire a team to ... Eurest **Position Title: MANAGER OF CUSTOMER EXPERIENCE - MOLINE, IL** **Salary:** $75000 -...Lead and manage a team to deliver excellent customer service, maintaining high-quality standards. + Collaborate with management… more
- Deloitte (Chicago, IL)
- …manner. Work as their technical lead and offer solutions as needed. + Lead customer project conference calls or interface with a project manager + Deliver ... journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead -to-loyalty orchestration. Join us to drive impactful customer interactions… more