- Kyndryl (Springfield, IL)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management, People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Lumen (Springfield, IL)
- …a work from home position within the US **The Main Responsibilities** + Lead the development and execution of customer insights programs, including qualitative ... and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the...research partnerships to augment internal capabilities. + Build and lead a high-performing team of insights professionals, fostering a… more
- The Coca-Cola Company (Chicago, IL)
- …to join our team based in Chicago or Boston. The Director, Drug Channel will lead a cross functional team to deliver business results across assigned customer ... As a key leader within BODYARMOR, this individual will be required to lead annual planning processes and negotiate annual business plans to ensure alignment and… more
- Kyndryl (IL)
- …world for our employees, our customers and our communities. **The Role** Customer Success, Commercial Success, Distinctive Expertise and Focus on People: + Create, ... maintain and develop deep customer relationships to credibly build and maintain valued CxO...with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and… more
- ISC2 (Springfield, IL)
- …fulfillment operations with organizational goals. **Responsibilities** **Leadership & Strategy** + Build, lead , and mentor a team of Customer Success Account ... that empowers all of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the team responsible for ensuring … more
- Proofpoint (Chicago, IL)
- …for a Director, CS Data Strategy & Operations to join the Customer Office organization (Professional Services, Customer Success, Training, Managed Services, ... This seasoned leader will have extensive experience in B2B SaaS, Services and Customer Success and will be responsible for building and leading the Data Strategy,… more
- Merck (Naperville, IL)
- …As an Oncology Customer Team Leader (CTL), you will manage and lead a team of Oncology Sales Representatives/Specialists that engage with customers to uncover ... **Job Description** **Oncology Customer Team Leader (District Sales Manager) - Great...as increasing access to our Oncology products. + Hire, lead , and manage Oncology Sales professionals for an assigned… more
- Ricoh Americas Corporation (Downers Grove, IL)
- …offerings. This role demands a high level of independence, technical proficiency, and customer focus, with opportunities to lead , mentor, and contribute to new ... solutions. Assemble and adjust equipment per specifications; share product expertise. Lead or coordinate team efforts when needed. Deliver full-service support… more
- UKG (Springfield, IL)
- …insights into customer health and future behaviors. The Director will lead a team focused on powering personalized, scalable engagement through the Digital ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...teams to inform playbooks, roadmap priorities, and strategic interventions. Lead and Develop a High-Performing Team Manage and mentor… more
- Capital One (Chicago, IL)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...**As Sr Director on the CXF team, you will lead the CX Optimization & Governance team, chartered to… more