- Cardinal Health (Springfield, IL)
- …satisfaction, and growth through thoughtful marketing initiatives. **_Responsibilities_** + Lead market research initiatives to measure customer satisfaction ... consistent and elevated onboarding experience for new customers. + Lead efforts to foster and enable customer ...+ Lead efforts to foster and enable customer advocacy, including identifying and nurturing customer … more
- Baylor Scott & White Health (Springfield, IL)
- …This role is at the forefront of BSWH's innovation agenda on the Customer Solutions team and will be responsible for supporting the planning, development, and ... Enterprises, an internal startup within the health system. The Customer Solutions team serves as a major growth engine...**ESSENTIAL FUNCTIONS OF THE ROLE** Collaborate with the Portfolio Lead , Product Lead , and other team members… more
- Trustmark (Lake Forest, IL)
- …and their needs. + Tracking and analyzing campaign performance to optimize lead generation efforts and improve conversion rates. Customer Portal Maintenance ... leads. Owns website improvement initiatives to enhance user experience and drive customer engagement. Monitors and reports on key performance indicators (KPIs) to… more
- KONE, Inc (IL)
- …in learning a consultative value/solution selling methodology? + Do you demonstrate the ability to lead and sponsor change as well as have the ability to lead ... of our MOD sales and would drive an outside-in customer service mindset to meet our customers' needs. You...management to drive market pricing and profitability. You will lead by example in sharing your understanding of the… more
- Verint Systems, Inc. (Springfield, IL)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... **Principal Duties and Essential Responsibilities:** + Operate as the lead technical SME selling CX automation solutions to C-suite...to C-suite executive with a strong focus on the customer 's ROI - increased capacity and improved CX experience.… more
- Highmark Health (Springfield, IL)
- …root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, ... moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the … more
- Astellas Pharma (Northbrook, IL)
- …sales success. **Responsibilities and Accountabilities:** + Develop Strategic Sales Plans: Lead the creation of data-driven customer targeting strategies, call ... strategy by developing and implementing long-term planning processes, targeting tools and customer insights, sales impact KPIs and metrics to optimize sales force… more
- Owens Realty Services (Chicago, IL)
- …and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the ... property-related expenditures to ensure alignment with approved budgets. + Lead cost-saving and operational efficiency initiatives without compromising service… more
- Exelon (Oakbrook Terrace, IL)
- …delivery emergencies. **Primary Duties** **PRIMARY DUTIES AND ACCOUNTABILITIES** + Lead development, implementation, and evaluation of projects, programs, and/or ... the development of business cases and prioritization of deliverables. (10%) + Lead change management activities for projects, programs, and initiatives. Develop and… more
- CADDi (Chicago, IL)
- …extensively to guide their team and interact directly with clients. Key Responsibilities: + Lead and Develop the Sales Team: Manage, mentor, and inspire a team of ... performance expectations, KPIs, and growth plans. + Drive Strategic Sales Initiatives: Lead the creation and execution of account strategies, guiding the team in… more