- Qualtrics (Reston, VA)
- …account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... Goods & Services** **Why We Have This Role** The Customer Success Team is at the heart of Qualtrics....build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity… more
- Capital One (Richmond, VA)
- …case studies, customer PPTs, demos and website content, among others. + Lead Customer Advocacy efforts - build and drive community engagement through forums, ... Data Security - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even… more
- SAP (Herndon, VA)
- …for change management of planned activities + Supports the service plan review with the customer and CDM + Lead operational meetings with the customer , along ... and critical infrastructure customers. **This position requires access to customer data. Must be a US citizen; SAP NS2...trusted technical advisor in the safeguarding and optimization of customer 's investments into SAPNS2. SDM governs customer … more
- Amazon (Arlington, VA)
- …8+ years experience evaluating and drafting custom contract terms - Ability to lead customer -facing negotiations Preferred Qualifications - Juris Doctor degree - ... is seeking an experienced Senior Enterprise Contracts Negotiator to independently lead negotiations of complex cloud services agreements with public sector customers… more
- Ford Motor Company (Richmond, VA)
- …available external product capable of supporting millions of connected vehicles and diverse customer fleets. 2. Lead the strategy and execution for robust, ... chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for… more
- CARMAX (Richmond, VA)
- …candidate will bring a strong blend of technical fluency, strategic thinking, and customer empathy to lead initiatives that directly impact CarMax's supply ... priorities to stakeholders. The empowered teams of engineers they lead follow the Agile framework and leverage best in...chain, profitability, and customer satisfaction. **Position Requirements:** + Strategic planning and results… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …responsibilities:** * Manage the overall success of multiple inter-related projects and customer relationships. * Lead a team of professionals towards achieving ... issues and risks and quality management. * Manage client relationships and customer satisfaction. * Develop and maintain strong relationships with clients, based on… more
- ColonialWebb (Chantilly, VA)
- …to inspect ongoing work, ensuring compliance and quality control with safety standards and customer requests + Lead a team of talented Service Technicians in a ... a high level to help drive an exceptional safety culture, deliver unbelievable customer care, talent development and business growth. Who we are: At ColonialWebb, we… more
- AAA Mid Atlantic (Fairfax, VA)
- …Club Alliance is actively hiring for an experienced full-time Retail Staff Assistant/ Team Lead ! Check out what AAA can offer you: + The starting base compensation ... do: + Play a pivotal role in enhancing the customer experience and guiding a team to success. In...results and exceed expectations. + Previous experience in a lead or supervisory position is preferred. + Showcase effective… more
- Fiserv (Chesapeake, VA)
- …roadmap to deliver sustained improvements with key focus on sales, order management, vendors and customer programs + Lead and mentor a team of direct and matrix ... of market trends and the business line's unique value proposition + Lead product and consulting services roadmaps and governance to support growth areas… more