- Amazon (Arlington, VA)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... job responsibilities In this role you will get to : Customer Transformation Leadership: * Lead complex 'Composable' Customer 360 and MarTech transformation… more
- Ralliant (Richmond, VA)
- …experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration of our ... digital platforms across Ecommerce, ERP, CRM, PIM, CMS, and customer data systems. + Lead the front-end...PIM, CMS, and customer data systems. + Lead the front-end evolution of BigCommerce Catalyst storefronts using… more
- ThermoFisher Scientific (Richmond, VA)
- …performance indicators; analyze trends and share metrics and improvement plans during customer business reviews. + Lead process-improvement teams to identify ... Join Unity Lab Services as a Team Leader at customer site and guide a team of 10-15 on‑site...a laboratory or managed services environment, with supervisory or project- lead exposure. + APICS certification and hands-on lab service… more
- SAIC (Mclean, VA)
- …milestones, and ensure successful project completion. + Ensure the Schedule and lead customer and stakeholder sessions for the identification and refinement ... McLean, VA or Bethesda, MD. SAIC is seeking an experienced Customer Engagement Manager to lead a team of Business and Service Relationship Managers working with… more
- SHRM (Alexandria, VA)
- …We are seeking an experienced and innovative Director of Market Research & Customer Insights to lead our enterprise research and insights function, advancing ... professionals to CHROs to strategic enterprise clients. **Responsibilities** **Voice of the Customer (VOC) & Member Insight Programs** + Build and manage a… more
- Southern States Cooperative, Inc (Bridgewater, VA)
- …to store procedures. Identifies expiration codes on food items and notifies the Lead Customer Service Associate and/or management. + Monitors entrances and exits ... sweeping, mopping, taking out the trash and dusting. + Assists the Lead Customer Service Associate and/or management as needed. + Performs all other job… more
- Wolters Kluwer (Richmond, VA)
- …+ Resolve high-impact and complex customer issues. + Develop and implement customer service strategies. + Lead and coordinate large-scale projects aimed at ... your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential opportunities, professional… more
- CACI International (Arlington, VA)
- …the Army Human Resources Command liaisons while working on sensitive cases. + Lead customer and internal cross-team training sessions and conduct meetings. + ... Customer Support Specialist Job Category: Information Technology Time...champion continuous service improvement initiatives to meet or exceed customer -defined Acceptable Quality Levels of team performance. + Escalate… more
- Ledbury, Inc (Richmond, VA)
- Ledbury is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background in sales management has equipped you to bring ... multiple departments to create an exceptional brand experience. The Role + Lead the Customer Experience team, using a customer -first mentality by developing… more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more