- Citizens (Glen Allen, VA)
- Description As the Special Investigations / Consumer QA QC Lead , the primary function of this position is to ensure loans suspected to contain potential ... attention to detail. + Respond to internal and external customer inquiries within 24 hours. + Escalate issues or...24 hours. + Identify and suggest improvements to enhance customer experience. + Comply with all relevant regulatory requirements,… more
- TekSynap (Radford, VA)
- …Technical Project Managers. + Manage the implementation, administration, and support of customer projects within AWS and Azure cloud environments under the C2E ... approve Service Level Agreements (SLAs), addendums, and cost estimates for cloud-based customer projects. + Ensure customer satisfaction by fostering strong… more
- Lumen (Richmond, VA)
- …Collaboration: Forge strong partnerships with product, engineering, sales engineering, customer service, and product marketing departments to support and enhance ... Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in … more
- Amazon (Arlington, VA)
- …unstated needs; 4/ Insist on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best work; and 5/ Delivers Results: ... its broader business goals. We are Global GTM Strategy Lead to create worldwide GTM strategies and cascade those...companies and believes that world-class support is critical to customer success. AWS Support also partners with a global… more
- L3Harris (Ashburn, VA)
- …leadership . Analyze solicitations (RFP, RFQ, RFI, etc) in conjunction with other customer requirements and communications . Oversee/ lead execution of key BAP ... civil government and international customers. The successful candidate will independently lead capture and proposal efforts in the pursuit, shaping, bidding, and… more
- Highmark Health (Richmond, VA)
- …services issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty. + Complete and maintain sales projections, finalize ... for closing sales) and long term strategy for specific account needs. Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy. + Other… more
- Capital One (Mclean, VA)
- Senior Manager, Design Research Lead Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate ... business outcomes + Problem Solving: Evaluates diverse perspectives, data-driven insights, customer & business needs to understand impact, accelerates learning and… more
- SAP (Herndon, VA)
- …customers **Must be a US Citizen; this position requires access to customer data.** **All internals must have Manager's approval to transfer.** **Candidates on ... the East Coast are preferred** An SAP Basis Delivery Lead will manage the SAP Basis tasks and the daily operations of our SAP ecosystem. The professional will manage… more
- Compass Group, North America (Radford, VA)
- …Radford University + We are hiring immediately for full time **FOOD UNIT LEAD ** positions. + **Address** : 801 East Main Street, Radford, VA 24142. _Note: ... and visitors. **Essential Duties and Responsibilities:** + Provides quality customer service by providing one-on-one attention to detail. +...meal service; supervises serving of meals. + Responds to customer complaints in person at the time of the… more
- Lumen (Herndon, VA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Lead IT Systems Engineer - Federal will provide Tier 3 support and serve as a ... technical expert for the Customer sponsored Optical Network & Data Communications Network (DCN)...to interface in a professional manner with management and customer is essential. + Flexibility with regard to work… more