- Wells Fargo (Harrisonburg, VA)
- …and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific ... behaviors that lead to an enhanced customer experience and drive growth in the business, while...demonstration of available digital options to support adoption and customer convenience + Lead the branch while… more
- Fifth Third Bank, NA (Hampton, VA)
- …customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. + Lead activities that benefit the communities we ... the strength of the partnership to drive in new customer business. + Provide customer services for...processes, and internal resources to stay informed, guide and lead the team + Become skilled at the consultative… more
- iCIMS (Richmond, VA)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support, Customer Training, and Community teams with a mandate to deliver an ... of service excellence grounded in proactive outreach, personalized engagement, and deep customer advocacy. + Lead executive-level escalations with speed and… more
- Datavant (Richmond, VA)
- …inform strategic decisions and sharpen our differentiation + **Drive Voice of the Customer (VoC)** : Lead cross-functional efforts to capture and synthesize ... product suite who thrives at the intersection of product, customer , and commercial strategy. In this role, you'll do...perceive the products across all moments in the journey ** Lead Product Launches and Market Activation** + **Own Launch… more
- Southern States Cooperative, Inc (Goochland, VA)
- …and supplies. Oversee warehouse operations including receiving, inventory integrity, and customer deliveries. Lead daily housekeeping duties to ensure a ... efficient performance. Create staff schedules and distribute work assignments to maximize customer service and fulfill business goals. Lead daily team meetings… more
- The ODP Corporation (Hampton, VA)
- …encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and ... trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer -centric environment, engagement with the local… more
- Lenovo (VA)
- …skills needed to communicate technical value propositions effectively. **Product Development with a Customer Focus:** + Lead the design and development of ... vision and innovation. This role focuses on aligning technology solutions with customer needs and supporting sales growth. Acting as a bridge between technical… more
- Amazon (Herndon, VA)
- …cutting-edge technologies and global clients. Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team. SCE is a ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic, large, complex or highly competitive deals… more
- Amazon (Arlington, VA)
- …strategy, and new ways to deliver content to global users to improve the customer experience. The successful candidate will lead a team of editors, technical ... ability to achieve Amazon's mission of being Earth's most customer -centric company. The purpose of our Content Operations and...writers and content strategists and lead all SP Support Content for FBA and MFN… more
- CACI International (Sterling, VA)
- … to drive our organization's efforts in enhancing service quality, efficiency, and customer satisfaction. The ideal candidate will lead initiatives to identify, ... Continuous Service Improvement Management Lead Job Category: Consulting Time Type: Full time...deliver measurable results. + Analyze service performance data and customer feedback to identify trends and improvement opportunities. +… more