- RTX Corporation (Arlington, VA)
- …day. Just look up. Are you ready to go beyond? The Director, Customer Integration Team, represents Pratt & Whitney Military Engines' business goals and objectives ... with all Department of Defense customers. The Director will lead a team of Lead Integrators who...ensure coverage of USMC aviation, addressing current readiness needs, customer concerns, and relationship building. **What You Will Do**… more
- CACI International (Sterling, VA)
- …for efficiently handling network requests, ensuring high-quality service delivery and customer satisfaction. **Responsibilities:** + Assists the Lead as needed ... request fulfillment. + Ensure compliance with relevant IT governance frameworks, customer and industry standards + Collaborate with cross-functional teams to ensure… more
- Sleep Number (Lynchburg, VA)
- …a world-class customer experience. Utilize a proven sales process to discover each customer 's unique sleep needs and lead them through a selection of Sleep ... as well as promotional information and store procedures. Provide timely, relevant customer follow-up and employee coaching. + Lead store operations, recruiting,… more
- SHI (Richmond, VA)
- …managers and drives continuous improvement across the team. **Role Description** + Lead multiple complex customer projects and programs, managing the full ... and closing meetings, establishing schedules and maintaining a professional, customer -facing presence throughout the engagement. + Assemble and coordinate project… more
- SHI (Richmond, VA)
- …projects . + Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and oversee the day-to-day ... Summary** The Manager of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow...customer needs. **Behaviors and Competencies** + Adaptability: Can lead others through change, help teams adapt to new… more
- Capital One (Mclean, VA)
- Senior Project Manager, Product Operations - Customer Support Experience **Senior Project Manager, Product Operations - Customer Support Experience** As a Senior ... the company. You will be challenged to excel and lead alongside the brightest talent in the industry and...and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the… more
- Kohl's (Virginia Beach, VA)
- …In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer ... consistent execution and operational efficiency. What You'll Do + Lead , coach and assist associates to deliver speed of...of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service… more
- Datavant (Richmond, VA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....focus on end-to-end accelerating value within your portfolio. + Lead with curiosity and dive deep into learning and… more
- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition ... systems operational environment for an Intelligence Community customer . This opportunity is ideal for budget analysts and...KK, AR, BI, AM, PC, CA + Ability to lead testing initiatives for releases as needed. Desired: +… more
- Elevance Health (Norfolk, VA)
- ** Customer Care Representative I** **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training ... a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. The ** Customer Care Representative I** is responsible for acting as a trusted… more