- Bright Horizons (MA)
- …ways in which system and process changes can improve efficiency of key users, customer service, accuracy of results, and/or completeness of data. + Act as a change ... alignment with the business needs. + Serve as a liaison between business stakeholders and technical teams to ensure...resolution is consistently conducted with a high level of customer service. + Meet or exceed defined standards of… more
- Children's Hospital Boston (Boston, MA)
- …different departments at our Harvard teaching pediatric hospital in an administrative/ customer service capacity. After successful completion of training, the Patient ... ambulatory clinic areas, telephone page operations, and/or the practice liaison program as part of the float pool to...part of the float pool to provide administrative and customer service support to departments. Key Responsibilities: + … more
- ARAMARK (Brighton, MA)
- …patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities ... ensure performance levels are maintained. Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Adaptable to… more
- Manulife (Boston, MA)
- …model. They will act as the voice of the business and voice of the customer for the major components of the Long-Term Care Health & Prevention strategy. This role ... tactical delivery of key activities, aligned to the LTC Customer Care Transformation + Drives the strategy, planning and...of concepts and gain learnings. + Serve as the liaison between business units, including Information Systems, Human Centered… more
- WESCO (Boston, MA)
- …opportunities and will work to resolve any issues or concerns to ensure customer satisfaction. **Responsibilities:** + Works with the Sales team to create and ... territory or market segment. + Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to… more
- Acxiom (Boston, MA)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... needs, and concerns of clients. Serve as a dedicated liaison , ensuring that clients' expectations are met, they are...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Citizens (Westwood, MA)
- …while managing the impact of the organizational change to the business and customer . + Ensure effective team identification of and act as escalation point for ... external resources required to deliver the project. + Extensive liaison and direct contact with a diverse range of...+ Identify the impact of project deliverables on the customer and ensure these fully support the customer… more
- Fujifilm (Boston, MA)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in ... driving all aspects of customer support related issues, and problems, requiring escalation or...workflow. + Proven track record as a strong technical liaison . + Self-directed with excellent management skills. + Strong… more
- CompuCom (Boston, MA)
- …strategic sourcing. Performs varied purchasing assignments to procure products to meet customer needs. Collaborates with the inside sales teams to provide the best ... customer service to understand their needs and challenges. Follows...internal use (fixed assets) + Acts as a communication liaison between the Sales Representatives and the vendors. This… more
- PSI Services (Boston, MA)
- …clients and partners using the company's web-based software solutions. Act as a liaison for clients, maintaining solid customer relationships by addressing their ... role ensures the success of projects by managing costs, schedules, quality, customer satisfaction, and evaluating outcomes. This is a permanent position (full or… more
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