- Beth Israel Lahey Health (Boston, MA)
- …Room Service Attendant ensures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of the menu, timeliness of tray ... any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food allergies,… more
- Beth Israel Lahey Health (Boston, MA)
- …Facilitates the smooth & efficient functioning of the unit. Serves as liaison between patients, visitors, and clinicians. This role is responsible for partnering ... admissions, discharges, and transfers. Provides outstanding service for every customer interaction. **Essential Responsibilities:** Facilitates patient flow through the… more
- Dana-Farber Cancer Institute (Brighton, MA)
- Monday-Friday 7:30am-4:00pm The Practice Coordinator II provides superior customer service to all patients, family members, physicians and staff, including check-in ... finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. Performs specific and more advanced duties and system routines… more
- Sanofi Group (Cambridge, MA)
- …**Main Responsibilities:** **Strategy** + Create tailored and actionable omnichannel customer engagement strategy. + Understand patient unmet needs regarding ... + Create a robust and holistic view of the customer journey, including stakeholder mapping and influence network. +...developing one for alpha-1 + Serve as the PSS liaison for 1Rare initiatives that are rolled out to… more
- Ferguson Enterprises, LLC. (Boston, MA)
- …National Accounts and Sales teams to assist in driving growth + Act as liaison between Category Management and the branches / field + Partner with Category ... established customers and new prospects + Passion for excellent customer service and a strive to exceed sales targets...Valid driver's license required, role requires regular travel to customer HQ or jobsite locations as well as participation… more
- GE HealthCare (MA)
- …of this role is to drive operational excellence, regulatory compliance, and customer satisfaction while supporting strategic growth initiatives. This is a highly ... Lead cross-functional teams across loan processing, leasing operations, servicing, and customer support + Implement a scalable system which supports business growth,… more
- Robert Half Finance & Accounting (Framingham, MA)
- …with experience supporting distributor networks and sales teams in a fast-paced, customer -focused environment. In this role, you will provide critical support to the ... wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales… more
- MAPFRE Insurance (Webster, MA)
- …and update onboarding tools, access logs, and workflow documentation. + Act as liaison between IT and business units to resolve access issues. + Ensure timely ... when change is needed to improve the process, policy, and ultimately the customer 's perception of MAPFRE. + Strong understanding of the work environment and related… more
- Amazon (Boston, MA)
- …to craft highly scalable, flexible and resilient cloud architectures that solve customer business problems and accelerate the adoption of AWS services. You will ... on multi-cloud and Azure migration scenarios. - Act as liaison between customers and our engineering teams; champion the...between customers and our engineering teams; champion the top customer asks so they are prioritized in AWS roadmap… more
- Wolters Kluwer (Waltham, MA)
- …communication across product teams. + **Stakeholder Collaboration** + Act as a liaison between product, engineering, marketing, sales, and customer success to ... will serve as a critical bridge between product management, engineering, customer success, and go-to-market teams to ensure operational excellence, data-driven… more