- Beth Israel Lahey Health (Charlestown, MA)
- …with new application functionality and enhancements. (essential) + Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate ... directed to meet the needs of the department and/or customer . Provides on call / after hours support as...may impact the operations of one or more departments. Customer Service: Ability to provide a high level of… more
- Beth Israel Lahey Health (Boston, MA)
- …required. 3. Strong understanding of security systems and principles. 4. Excellent customer service skills are essential. 5. Advanced technical computer skills as ... improving workflows. Results may impact the operations of one or more departments. 8. Customer Service: Ability to provide a high level of customer service and… more
- Dana-Farber Cancer Institute (Boston, MA)
- …scheduling in accordance with department scheduling guidelines. The NPC provides superior customer service to all patients, family members, physicians and staff at ... all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical...procedures and critical thinking skills. + Serves as a liaison for patients including efficient routing of calls per… more
- Baystate Health (Springfield, MA)
- …Guest Services Manager, receives and assesses requests from all significant customer constituencies: patients, providers, service areas, and payors. Analyzes ... customer requests and coordinates accurate and thorough information exchange....protocols. Collaborates with service area and acts as a liaison between Baystate Health and our external customers to… more
- WESCO (Fitchburg, MA)
- …and quality. You will maintain positive employee morale while servicing customer base in an economical way. **Responsibilities:** + Provides immediate supervision ... to correct issues, improve service, and optimize productivity. + Serves as liaison with suppliers for return authorizations. + Directs credit management in extension… more
- Beth Israel Lahey Health (Boston, MA)
- …Facilitates the smooth & efficient functioning of the unit. Serves as liaison between patients, visitors, and clinicians. This role is responsible for partnering ... admissions, discharges, and transfers. Provides outstanding service for every customer interaction. **Job Description:** **Essential Responsibilities:** 1. Facilitates patient… more
- Beth Israel Lahey Health (Boston, MA)
- …contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from ... early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal...ideas, identify issues, obtain information or deliver services. + ** Customer Service:** Ability to provide a high level of… more
- Hologic (Marlborough, MA)
- …team in delivering actionable insights that optimize sales strategies, enhance customer engagement, and improve overall business performance. This person will act ... opportunities, risks, and trends in sales performance, market dynamics, and customer behavior. **Data Strategy & Reporting** + Partner with cross-functional teams… more
- Middlesex Savings (Westborough, MA)
- …Electronic Banking, and Online Banking. This includes managing and supporting customer support teams, ensuring efficient and accurate operational payment processing, ... procedures and controls. + Responds to and resolves complex customer inquiries, problems, and complaints. + Serves as primary... inquiries, problems, and complaints. + Serves as primary liaison with Federal Reserve Bank for Check 21 processing… more
- Beth Israel Lahey Health (Boston, MA)
- …to various clinical areas throughout the medical center. Acts as the front line liaison to the clinical departments and handle all supply related tasks for the area ... may impact the operations of one or more departments. ** Customer Service:** Ability to provide a high level of... Service:** Ability to provide a high level of customer service and staff training to meet customer… more