- Beth Israel Lahey Health (Watertown, MA)
- …contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from ... early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal...ideas, identify issues, obtain information or deliver services. 5. ** Customer Service:** Ability to provide a high level of… more
- Children's Hospital Boston (Boston, MA)
- …- Patient Experience Representative + Providing positive and effective customer service that supports departmental and hospital administrative operations. + ... patients/visitors to maintain efficient patient/visitor flow. + Serving as a liaison with Engineering, ESD, Biomedical Engineering, and Materials Management to… more
- Lineage Logistics (Westfield, MA)
- …KPIs such as Labor to Revenue (LTR), truck turn times, and customer satisfaction benchmarks. + Analyze warehouse operations, processes, and costs to identify ... development efforts-contribute to strategic planning, prospecting, pricing, contract negotiations, and customer onboarding. + Foster a strong culture of customer … more
- PVH Corp. (Wrentham, MA)
- …to achieve and exceed business goals. + Oversee and maintain the customer service standards to the highest possible level. + Communicate professionally and ... and all support services within the company, act as the secondary liaison for corporate communications (Human Resources, Loss Prevention, Operations, Merchants). +… more
- Everon (Taunton, MA)
- …is responsible for scheduling install/service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May ... * Responsible for creating work orders, providing status to customer and following up with technicians. * Confirm work...procurement. * Conduct physical inventory. * Act as a liaison between Sales, Project Managers and technicians. * Other… more
- Beth Israel Lahey Health (Cambridge, MA)
- …for process improvement related to the care of these patients Acts as a liaison between the patients, families, and caregivers and the providers to optimize outcomes ... determines how to accomplish defined results with some guidelines Customer Service: Ability to provide a high level of... Service: Ability to provide a high level of customer service and staff training to meet customer… more
- Beth Israel Lahey Health (Westwood, MA)
- …on-site role (Monday through Friday), you will serve as the key liaison between neurologists, patients, and pharmacy services-ensuring timely and streamlined access ... with drug manufacturers, PBMs and dispensing pharmacies. 6. Provides exceptional customer service to internal and external customers; resolves any patient requests… more
- Rocket Software (Boston, MA)
- …Duties and Responsibilities:** + Collaborate with the sales team to understand customer requirements and propose MultiValue solutions that address their needs. + ... of concept (POCs), pilot deployments, and technical evaluations. + Serve as a liaison between Sales, Product, and Engineering teams to relay customer feedback… more
- Needham Bank (Needham, MA)
- …& RESPONSIBILITIES Vendor & Relationship Management + Serve as the primary liaison for leading payments partners. + Monitor SLAs, merchant and service performance, ... digital wallets, and P2P. + Analyze usage trends, revenue impact, and customer feedback; prioritize enhancements or retirements. + Report on product KPIs (eg,… more
- Beth Israel Lahey Health (Woburn, MA)
- …skills are required. **Job Description:** **Essential Responsibilities:** + Serve as a liaison between HMFP and department contacts to ensure that the Billing ... management and operations of multiple areas of the organization. ** Customer Service:** Ability to provide a high level of... Service:** Ability to provide a high level of customer service and staff training to meet customer… more