- Microsoft Corporation (Burlington, MA)
- …development teams, marketing and design groups to research and analyze customer feedback for incorporation into product enhancements, new product designs and ... product UX improvements by creating interaction models while acting as a liaison between users and products. + You will communicate with cross-disciplinary teams… more
- Advanced Energy (Wilmington, MA)
- …solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries ... teams to ensure all NPI deliverables are met. Function as a liaison between R&D, Manufacturing, Supply Chain, Marketing, and Quality to coordinate product… more
- TEKsystems (Holyoke, MA)
- …KPIs related to service health (eg availability, reliability, SLA adherence, customer satisfaction) * Lead cross-functional working sessions to prioritize and ... and expectations Stakeholder Engagement & Knowledge Transfer * Serve as a liaison between Enterprise Resilience, the HPI (Human Performance Improvement) Core Team,… more
- Ford Motor Company (Boston, MA)
- **In this position ** + Act as the liaison between Ford Credit and Ford and Lincoln dealers. + Manage and further develop dealer relationships with Ford Credit. + ... interface with FLM, FCSD Regional counterparts: Network Development Specialists, Customer Experience Specialists, and Service Performance Specialists to pursue… more
- Massachusetts Port Authority (East Boston, MA)
- …to safety and security, environmental stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful connections between ... a diverse portfolio of tenants and agreements, serving as the primary liaison between internal departments and external partners to ensure compliance, coordination,… more
- Beth Israel Lahey Health (Boston, MA)
- …to offer ideas, identify issues, obtain information or deliver services. 8. Customer Service: Ability to demonstrate a positive attitude and respond to requests ... patient care area. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison , nutrition services, environmental services, registrars, information desks, security,… more
- Boston University (Boston, MA)
- …Assistant Vice President of Student Financial Services (SFS) who oversees Student Customer Service, Cashier Services, and Student Loans & Collections. + Assistant ... Management Discussion & Analysis (MD&A) in accordance with GAAP. Serve as a liaison with the University's external auditors and is responsible for leading all… more
- Baystate Health (Springfield, MA)
- …system testing to ensure operational excellence. * Act as a strategic liaison between Patient Placement and various internal and external entities within Baystate ... lead successful change initiatives. + Technical and professional knowledge, customer focus, communication, building partnerships, and critical thinking. + Ability… more
- Cardinal Health (Boston, MA)
- …and services to domestic and international businesses in support of customer , vendor, supplier, and strategic relationships, including drafting and negotiating ... strategic planning. + When the business engages in litigation, serves as a primary liaison and expert on the business in support of the Litigation team. + Advises… more
- State of Massachusetts (Haverhill, MA)
- …the division for appropriate coverage to ensure efficient student support and customer service. * Create, review and edit confidential reports and documents as ... provides follow-up information on a variety of subjects. * Serves as the liaison between VPSA and reporting departments, as well as, stakeholders and external… more