- Commonwealth Care Alliance (Boston, MA)
- …create new opportunities for savings based on provider billing trends + Liaison between business partners and vendors; bringing and interpreting business requests, ... to work cross functionally to set priorities, build partnerships, meet internal customer needs, and obtain support for department initiatives + Ability to plan,… more
- Dana-Farber Cancer Institute (Boston, MA)
- …patient and outside provider call triaging + Serves as a liaison between patient/family/provider. + Resolves issues directly or ensures appropriate management ... preferred. + A minimum of one year of related health care and/or customer service experience preferred. **KNOWLEDGE, SKIL** **LS, AND ABILITIES REQUIRED:** + Ability… more
- Boston Properties (Boston, MA)
- …vendors and solution providers. Support processes and projects across IT customer services. Essential Functions: IS Team Support/Project Coordination + Proactively ... provision of services in partnership with Office Services. Serve as the liaison for all facilities management projects and/or issues. + Maintain departmental… more
- Beth Israel Lahey Health (Charlestown, MA)
- …place + Provide guidance/training to colleagues regarding the vendor creation/maintenance process. Liaison with IT and IS Computer Ops groups for all payment related ... exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality… more
- GovCIO (Boston, MA)
- …with SMEs to automate SNOW ticket tracking. + Serve as management liaison for Sub-PL operations support teams, providing strategic direction, process improvement ... organizational maturity, and/or optimization. + Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to achieve… more
- Cardinal Health (Boston, MA)
- …in problem-solving, research and problem/dispute resolution **_Job Summary_** This position is a customer care specialist on the customer service team ... Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- Beth Israel Lahey Health (Boston, MA)
- …logistical navigation through the pre-operative assessment and acts as the liaison between cardiology, clinical specialists and the cardiac surgeons. They manage ... and communicates relevancy to their ongoing surgical evaluation. Serves as a liaison between patient, surgeon and the primary team. Facilitates interaction and… more
- Beth Israel Lahey Health (Boston, MA)
- …day to day operations and oversight of a team of specialty pharmacy liaison 's, medication access specialist and patient assistance program coordinators. This ... and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and… more
- Grifols Shared Services North America, Inc (Boston, MA)
- …fulfill customer needs and impact pull through, eg HEOR or reimbursement specialist . + Gather and provide customer insights to Grifols internal stakeholders ... to disease awareness, product discussions and collaboration with key physicians and customer stakeholders to influence uptake for a new standard-of-care and product… more
- ThermoFisher Scientific (Cambridge, MA)
- …customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; ... you will do:** + As the primary regional field service engineer, ensure customer needs are met applying appropriate resources + Conduct on-site installation of… more