• Customer Quality/ Voice of…

    MAPFRE Insurance (Webster, MA)
    …align customer data with business goals. + Drive success metrics like NPS, customer loyalty , and operational efficiency. ** What You Bring** + 6-8 years of ... Customer Quality/ Voice of The Customer Program Manager Date: Aug 8, 2025 Location: Webster, MA, US Company: MAPFRE ** Join MAPFRE Insurance as a Customer… more
    MAPFRE Insurance (08/09/25)
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  • Customer Care Manager II

    PulteGroup (Westborough, MA)
    …related to customers serviced. + Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses. + Other duties ... is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in the field… more
    PulteGroup (08/08/25)
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  • Customer Success, Implementation…

    allego (Waltham, MA)
    As an Allego Customer Success Implementation Manager , you will be at the forefront of our customer journey, playing a pivotal role in ensuring the successful ... platform for new customers. You are a seasoned project manager with a strong customer -centric mindset and...proactive team player with innovative ideas to drive client loyalty , retention, and expansion. + Strong organizational and time… more
    allego (08/22/25)
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  • Customer Success Manager

    Quadient (Boston, MA)
    …to drive resolution of customer issues. + Develop and execute customer loyalty and satisfaction initiatives. + Educate clients about product functionality ... connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play a key post-sale role,… more
    Quadient (08/16/25)
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  • Customer Success Manager

    Cleo (Boston, MA)
    …key stakeholders and quarterly Executive Business Reviews. + Develop broad and deep customer relationships, promoting strong customer loyalty & highly ... ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions… more
    Cleo (08/27/25)
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  • Customer Lifecycle Renewal Program…

    UKG (Ultimate Kronos Group) (Lowell, MA)
    … Lifecycle Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused on driving customer ... purpose, inspired by you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our Customer Lifecycle… more
    UKG (Ultimate Kronos Group) (08/23/25)
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  • Manager Customer Experience

    The Hertz Corporation (Boston, MA)
    … Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty , brand reputation, ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, … more
    The Hertz Corporation (08/23/25)
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  • Customer Experience Manager

    Danaher Corporation (Marlborough, MA)
    …System which makes everything possible. What you'll do: + Support the Cytiva Customer Experience strategy and on-going program execution by working closely with ... Customer Experience leader, Customer Experience team, and...identify opportunities for continuous improvement and increased revenue and loyalty based on analysis. Aid in the development of… more
    Danaher Corporation (07/30/25)
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  • Business Account Manager

    Acosta Group (Foxboro, MA)
    **DESCRIPTION** **The Senior Business Manager is critical to the current and future growth and profitability of the Company. The Senior Business Manager is ... the performance of responsibilities. The designation of Senior Business Manager requires Management Committee approval.** **RESPONSIBILITIES** + Deliver principals'… more
    Acosta Group (08/17/25)
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  • Automotive Store Manager

    Monro Muffler/Brake (Pittsfield, MA)
    …sales, service, complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty , and retention. + Assist teammates in ... -Your Career is Here! About the Role: The Store Manager position is a salaried role. The Store ...to guests to maximize sales and guest satisfaction and loyalty . + Support teammates in establishing and maintaining a… more
    Monro Muffler/Brake (08/20/25)
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