- Amazon (Hawthorne, CA)
- …are developing new products, from chip design to complete end-user systems. The Customer Support New Product Introduction Program Management Office (CS NPI PMO) ... integration of new programs, products, policies, and features into our customer support ecosystem, partnering closely with Product Management , Go-to-Market… more
- Compass Group, North America (Sacramento, CA)
- …our _growth._ Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, ... a strategic thinker. You also have: + 3+ years of account management experience, ideally in foodservice, vending, micro-markets, distribution, or hospitality. + A… more
- Palo Alto Networks (Santa Clara, CA)
- …critical customer touch points related to licensing, onboarding, account management , and support, ensuring a seamless, efficient, and positive experience for our ... IT products and services. + Define and manage the product roadmap for customer licensing and entitlement management , ensuring accurate and reliable data for… more
- Rubrik (Palo Alto, CA)
- …accomplished Program Manager with in-depth knowledge and hands-on experience in Program Management pertaining to Renewals Sales, and Customer Success programs. ... + Work closely with Renewals Team, Sales and GTM Teams, Customer Success, Product Management , Marketing, and Operations to drive cohesive planning and execution… more
- Silicon Valley Power (Santa Clara, CA)
- …and you will create and share reports and presentations with senior management , highlighting important customer insights. This position will lead direction ... set by the State and City? 08 Please share your experience with Customer Relationship Management (CRM) tools? If you have used any, please specify which ones and… more
- Intuit (Mountain View, CA)
- …related field or equivalent work experience. + 10+ years of progressive experience in customer event management , customer engagement, event management , ... in social media strategy and execution, including content creation and campaign management , related to B2B customer success. Intuit provides a competitive… more
- NVIDIA (Santa Clara, CA)
- …Data Center Quality and Sustaining activities to develop, implement, and supervise customer experience and quality management initiatives in coordination with ... operational excellence. + Over 8+ years of demonstrated expertise in Customer Program Management at the highest executive leadership tiers. + Strong leadership… more
- Intuit (San Diego, CA)
- … management and conversion capabilities and best practices. + Build comprehensive customer lifecycle management program inclusive of year-round expert led ... strategic plans and associated products and services, proactively collaborating with Product Management , Marketing, Sales and Customer Success leaders to drive… more
- Intuit (San Diego, CA)
- …maximum value from the Intuit Enterprise Suite (IES). As a **Group Manager of Customer Success Management ** , you will lead a large-scale organization of 100+ ... in alignment with IES growth objectives. + Drive transformation across our customer coverage model, CSM capability, performance management , automation & tools,… more
- Palo Alto Networks (Santa Clara, CA)
- …provide regular feedback on performance with respect to agreed upon goals + Customer Escalation Management , triage, prioritize issues, negotiate customer ... goals, and driving performance improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service… more