- ManageCasa Inc. (San Francisco, CA)
- …+ Partner with Sales and Support to deliver a seamless handoff. 2. Customer Relationship Management + Build strong, long-term relationships with key ... + Time to Value Qualifications + 3+ years of experience in Customer Success, Account Management , or related SaaS role. + Proven track record in retention,… more
- NVIDIA (Santa Clara, CA)
- …to help us take on some once-in-a-lifetime opportunities! As a key member of the Customer Program Management Team, we are looking for a senior Program ... management + Develop a close working relationship with customer development teams and use creativity to find solutions...a high-tech electronics industry with a focus on program/project management + Experience and therefore deep customer … more
- PagerDuty (San Francisco, CA)
- … customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ... on maximizing customer lifetime value and driving revenue growth. Team Management : + Lead, mentor, and develop a high-performing customer success… more
- Broadcom (San Jose, CA)
- …for escalated customer issues. + Provide technical communication to Marketing, Product Management and other teams on customer designs and feature requests. + ... 5 years of experience in one of the following roles: technical project management , customer applications engineering, or a SW/HW developer leading complex… more
- Coinbase (Sacramento, CA)
- … management , decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter ... * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge… more
- Mass Markets (CA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Northrop Grumman (El Segundo, CA)
- …Demonstrate excellent communication skills and ability to effectively interact with the customer , program management , business unit and supply base executives ... Sector Gate Reviews. + Ensure accuracy and consistency of the Customer Relationships Management (CRM) tools (Salesforce) and process standards of the Northrop… more
- Cisco (San Jose, CA)
- …Hypershield suite of products. This person will bridge advanced technical leadership, people management and customer lifecycle management . They will also ... Product Management , Support, and Engineering to ensure a seamless customer experience as well as support Go-to-Market initiatives and field enablement activities… more
- ServiceNow, Inc. (Santa Clara, CA)
- … customer experiences and drive fierce customer loyalty. Our products, Customer Service Management , Field Service Management , Sales and Order ... on the function or industry. + 10+ years of Product Management or related experience in a customer -facing role + Excellent people and management skills to… more
- GRAIL (Menlo Park, CA)
- …through to completion. + Accurately document all interactions with customers in GRAIL's customer relationship management (CRM) software. + Enter and qualify ... customer and patient information into GRAIL's laboratory information management system (LIMS). + Interact effectively with GRAIL's call center software. +… more