- Robert Half Office Team (San Jose, CA)
- …experience in multi-browser navigation and email correspondence. * Knowledge of customer experience management and logistics coordination is highly preferred. ... Description We are looking for a dedicated Customer Experience Specialist to join our team in...installations and training sessions. * Escalate complex issues to management as needed to achieve swift resolutions. * Uphold… more
- NVIDIA (Santa Clara, CA)
- …high-quality products. What you'll be doing: + Be a point of contact for Customer Quality Management System, ensuring compliance with customer quality ... teams, facilitating seamless collaboration and implementation. + Track and report customer quality metrics to management , driving continuous improvement… more
- Amazon (Sunnyvale, CA)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards ... - 10+ years in the technology industry focused on customer success or in go-to-market roles, or management... customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics -… more
- McorpCX (CA)
- …the territory/market's potential, track sales, and deliver status reports + Supply management with reports on customer needs, problems, interests, competitive ... feedback Requirements: McorpCX provides those looking to work in the customer experience management field a great opportunity to develop expertise in the field… more
- Agiliti Health (Burbank, CA)
- …lead team members to accomplish objective. + Computer skills: Entire MS Suite, Customer Relationship Management Software, order management systems. This job ... ** Customer Service Representative I** **POSITION SUMMARY** Provides outstanding...obligations in a fast-paced and ever-changing environment. Applies time management skills critical to success. + Relationship Building and… more
- Dal-Tile Corporation (Anaheim, CA)
- … customer product or service issues. **Major Function and Scope** + Provides customer account management which may include, but is not limited to, order ... more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred.… more
- Intellisense Systems Inc (Torrance, CA)
- …a technical customer support or logistics role. + Proficiency with customer relationship management (CRM) software and Enterprise Resource Planning (ERP) ... for ground, maritime, and airborne applications. We're seeking an exceptional Technical Customer Support Agent to join our team. The successful candidate will have… more
- UGI Corporation (El Cajon, CA)
- …environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests ... Customer Experience Advocate I Location: El Cajon, CA,...by recording clear, complete and concise documentation in case management logs. + Attend and collaboratively participate in staff… more
- SAP (Palo Alto, CA)
- …, SAP Commerce, SAP Emarsys Customer Engagement, and SAP Customer Data Management -delivering a unified front-office solution that integrates seamlessly ... benefit options for you to choose from. **About SAP Customer Experience (CX)** SAP Customer Experience (CX)...Oracle CX, HubSpot, or Commerce Tools + Strong project management skills + Executive-level written and verbal communication style… more
- Adecco US, Inc. (San Jose, CA)
- …volume customer service role preferred . 3+ years' experience in account management or dedicated customer relationship management /sales role preferred . ... of service during every interaction, with close attention to customer sentiment. Build rapport and learn how to support...the community. Share trends and insights to improve the customer experience. Listen actively to understand each customer… more