- S&P Global (New York, NY)
- …11 **About the Role:** We are seeking a strategic and people-focused **Manager, Customer Success Management - Americas** to lead a high-performing team of ... with client engagement, strategic planning, and cross-functional collaboration. **The Team:** Customer Success Management is a dynamic global function committed… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, ... near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to: ESM… more
- HSBC (Buffalo, NY)
- …investors, our communities and the planet we all share. The Lead Analyst Customer Information Management holds a technical/business analyst position on the D&A ... Card Data and Process for Risk and Finance. As our Lead Analyst Customer Information Management you will: + Process and Data Steward for Card and RBB Basel… more
- Insight Global (New York, NY)
- …utilities providers in the Northeast. This analyst is coming in to support case management and customer programs within the project management group. In ... with regulators and 2. These are provided to executives and upper-level management for business insights and decision making across the company relevant to… more
- Qualtrics (New York, NY)
- … management platform to drive business value and ensuring delivery of top-tier customer management . You will lead a team of individual contributors who ... platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a...globe who think that's work worth doing. **Senior Manager, Customer Success - FSI** **Why We Have This Role**… more
- NTT America, Inc. (Albany, NY)
- …profitability targets across all projects + Accuracy in Backlog tracking and reporting ** Customer Management ** + Account Management for assigned accounts + ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- Lumen (Albany, NY)
- …products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. ... We Look For in a Candidate** + Experience: 3+ years customer success or account management experience. + Education Level: Bachelor's Degree or equivalent work… more
- Celestica (New York, NY)
- …plans & objectives + Has overall responsibility for commercial and contractual strategies, customer management , and business execution + Makes final decisions on ... team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the… more
- Wolters Kluwer (White Plains, NY)
- …of products/services. + Advanced CRM: More proficient use of CRM tools for streamlined customer management . + Customer Focus: Deepened empathy and focus on ... As a Customer Success Associate, you will build upon your...upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a… more
- Ryder System (East Syracuse, NY)
- …+ Responsible for the customer relationship activities by providing quality customer interface, proactive customer management , issue resolution, and ... Operations Management Trainee will support the shop management process and assist in cost savings, customer... management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Manager… more