- Molina Healthcare (New York, NY)
- …contracted provider network. They are responsible for network management including provider education, communication, satisfaction, issue intake, access/availability ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...occur to discuss and resolve issues related to utilization management , pharmacy, quality of care, and correct coding. *… more
- Kuehne+Nagel (Jamaica, NY)
- …maximum client satisfaction. + To identify discrepancies and escalate issues to the Management and update clients in conjunction with Customer Service. + To ... **How you create impact** + Track and trace shipments thru alarm management and checkpoint verification at key milestones. + Communicate effectively with QuickSTAT… more
- NYSERDA (Albany, NY)
- …and managerial experience, including proven ability to effectively implement change management , while delivering on a set of results-oriented goals and outcomes ... Neighborhood Scale Transformation team, including overall budget planning, project management and execution, back-end systems and database development, performance… more
- SUNY Suffolk County Community College (Selden, NY)
- …a team environment. + Strong verbal and written communication skills, time management skills, research, and organizational skills. + Customer Service: Ability ... to: recruitment and employment, onboarding, employee benefits/administration, HRIS data management , performance management and training initiatives. This role… more
- Saratoga Hospital (Saratoga Springs, NY)
- …care in a patient-focused environment. Responsibilities include personnel management , budget preparation, patient satisfaction, providing clinical expertise and ... cost. Uses Patient Satisfaction survey indicators to improve the processes and customer service skills of staff. Engages staff in participation in performance… more
- Fortive Corporation (New York, NY)
- …and contractor staff. + Work closely with to determine root cause of customer success and failures and drive requirements for process enhancement and development as ... needed. + Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals yearly. + Provide input on new… more
- CAE USA INC (Binghamton, NY)
- …for overall program performance including schedule performance, cost performance, and customer satisfaction by executing the following duties. Essential Duties and ... Responsibilities + Develop a trusted relationship with the customer and a keen understanding of their mission, success definition, and program / contract… more
- Walgreens (Yonkers, NY)
- …and process prescriptions. + Models and delivers a distinctive and delightful customer experience. + Learns and champions pharmacy policy, procedures, and ... customer service best practices needed to perform as a...and other health services (ie blood pressure, medication therapy management ). + Immediately reports prescription errors to pharmacist on… more
- BronxCare Health System (Bronx, NY)
- …includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality ... the BronxCare Health System (a) Safety and Security Policies, (b) Risk Management : Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures… more
- Medtronic (New York, NY)
- …to accounts with revenue growth opportunities. + Communicate and facilitate inventory management initiatives with sales and service teams. Serve as district expert ... to drive action appropriately. + Conduct cycle counts of inventory at customer accounts. Assist with resolving discrepant inventory levels. + Recommend and monitor… more