- American Express (New York, NY)
- …strategy, embracing 'digital first' mindset + Build the next generation of customer management capabilities + Close collaboration with functional and servicing ... Find your place in risk and analytics on #TeamAmex. Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed… more
- Merck (Albany, NY)
- …customers. + Demonstrates high-level collaboration skills to optimally maximize customer interactions and territory management with cross-functional Virology ... n/a **Required Skills:** Account Planning, Account Planning, Adaptability, Business Management , Business Strategies, Client Communication, Customer Experience… more
- Merck (Albany, NY)
- …product labeling, and CDC and professional society recommendations. + Providing Company Vaccine management with updates on customer needs as it relates to ... a technical/scientific field or healthcare environment. + Previous sales, account management , consultative, or customer service experience. + Experience… more
- Amazon (New York, NY)
- …role, you will be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of ... professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management , Management Consulting… more
- PagerDuty (Albany, NY)
- … customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ... on maximizing customer lifetime value and driving revenue growth. Team Management : + Lead, mentor, and develop a high-performing customer success… more
- Coinbase (Albany, NY)
- … management , decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter ... * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge… more
- Amazon (New York, NY)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies to… more
- Sprinklr (NY)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than… more
- Ryder System (Albany, NY)
- …experience + Five (5) years or more demonstrated consecutive sales and customer relationship management experience in prior sales responsibilities required **DOT ... is our people. _CULTURE- INTEGRITY- FAMILY_ . As a ** Customer Development Manage** r, you'll be part of a... Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU);… more
- Tompkins Community Bank (Batavia, NY)
- …and Treasury Management + Entrusted to approve execution of various customer transactions and override certain account restrictions + Coaches new team members on ... contact resolution. + Identify process or procedure gaps and work with Customer Care Center management to ensure tools are available to help Customer Care… more