- Tompkins Community Bank (Batavia, NY)
- …and Treasury Management + Entrusted to approve execution of various customer transactions and override certain account restrictions + Coaches new team members on ... contact resolution. + Identify process or procedure gaps and work with Customer Care Center management to ensure tools are available to help Customer Care… more
- Antech Diagnostics (Lake Success, NY)
- …systems to service accounts. This includes but is not limited to Customer Relationship Management (CRM) Software, Enterprise Resource Planning (ERP) Software, ... and E-mail required. + Intermediate ability with Salesforce.com or similar CRM ( Customer Relationship Management ) preferred. + Ability to maintain quality… more
- Celestica (New York, NY)
- …and get approval for customer solutions **Key Activities/Tasks** + Customer relationship management (issues, projects, escalations, etc.) + New business ... Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global … more
- Robert Half Office Team (New York, NY)
- …for a dedicated Customer Service Manager to oversee and enhance customer account management and support operations. This long-term contract position is ... policies and industry standards. Requirements * Proven experience in customer service management , preferably in a call center environment. * Strong knowledge… more
- American Express (New York, NY)
- …and ensure best-in-class customer services + Build the next generation customer management capabilities that can integrate the card and non-card portfolios ... formal education and work experience + Prior experience in collections or customer management is preferred **Qualifications** Salary Range: $80,000.00 to… more
- Amazon (New York, NY)
- …governance frameworks that enable sustainable, scalable adoption of Amazon Connect within customer organizations. Customer success management : Monitor ... - 5+ years in the technology industry focused on customer success or in go-to-market roles, or management... customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics -… more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards ... - 10+ years in the technology industry focused on customer success or in go-to-market roles, or management... customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics -… more
- New York State Civil Service (New York, NY)
- …and a solutions-based approach.* Track interactions with customers utilizing our Customer Relations Management (CRM) tool.* Provide technical assistance and ... HELP Yes Agency Empire State Development, NYS Title Office Assistant 2 ( Customer Service) (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary… more
- Dal-Tile Corporation (Bethpage, NY)
- … customer product or service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, ... product information, order status, pricing, stock check, and transportation management . + Provides customer service for a high volume of inbound calls using… more
- Pioneer Bank (Albany, NY)
- …a comprehensive record of all calls and/or interactions in Salesforce, a customer relationship management system. + Navigates multiple computer systems while ... environment, Microsoft Office Suite, and capacity to learn banking and customer relationship management systems. + Must be comfortable with working within a… more
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