• Customer Care Coordinator

    TruGreen (Albany, NY)
    …of customer service. + Prioritizes open, overdue and/or critical CFRs or customer concerns and escalates to management as needed. + Reviews and responds ... Identifies and communicates improvement opportunities or trends impacting the customer experience to management . + May receive...or trends impacting the customer experience to management . + May receive customers and vendors at assigned… more
    TruGreen (12/19/25)
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  • Senior Business Systems Analyst (Informatica…

    Highmark Health (Albany, NY)
    …Skills + Problem-Solving + Communication Skills + Report Writing + SQL + Project Management + Customer Service + Leadership + Agile Methodolgy + Agile Project ... root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation,… more
    Highmark Health (12/13/25)
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  • Community Branch Management Program…

    M&T Bank (Camillus, NY)
    …skills, and achievement of sales goals. + Playing a key role in the Customer Experience, Relationship Management ( customer assessments, profiling for sales ... opportunities, account opening and lead-focused outbound calling) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC), … more
    M&T Bank (12/04/25)
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  • Manager, Customer Service Operations…

    Wolters Kluwer (White Plains, NY)
    …Business Administration. **Experience** Minimum: 3- 5 years of consultative customer service and/or management experience, including: + Coaching,mentoringand/or ... Office Suite (Word, Excel, PowerPoint, Outlook). Preferred: 7 years of consultative customer service and/or management experience, including: + Managing or… more
    Wolters Kluwer (12/16/25)
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  • Summer Intern, Customer Experience

    Port Authority of New York and New Jersey (New York, NY)
    … Experience (CX), you'll work with our team to become familiar with our customer base, case management protocol, CX initiatives, and reporting portfolio. You'll ... our group while aligning with agency design standards. + Customer Correspondence + Coordinate with facility management ...+ Customer Correspondence + Coordinate with facility management to research and draft/issue responses to customer… more
    Port Authority of New York and New Jersey (12/10/25)
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  • Director, Customer Master Data & Governance

    Cardinal Health (Albany, NY)
    …business growth. **_Responsibilities_** + Develop and execute the strategic roadmap for customer master data management across the USMPD organization. + Recruit, ... meet the demand for value-driven, comprehensive healthcare solutions. The **Director, Customer Master Data & Governance** is responsible for leading the strategy,… more
    Cardinal Health (12/18/25)
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  • Senior Customer Success Manager

    MongoDB (New York, NY)
    …office. **Our ideal candidate will have:** + 7+ years experience working in Customer Success, Account Management , Client Services or other similarly customer ... Individuals in the Customer Success Manager role have a passion for...MongoDB end users by leveraging your technical and account management skills as well as acting as the account… more
    MongoDB (12/24/25)
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  • Senior Manager, Customer Success - Global

    DoorDash (New York, NY)
    …proactive lifecycle strategies, and improve overall product adoption. + Churn Risk Management . Track customer engagement through data tools (eg, Looker, Totango) ... performance and manage relationships. + You have 5+ years experience in Customer Success, Account Management , or a related customer -facing role at a SaaS… more
    DoorDash (12/06/25)
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  • Director, Customer Success

    Wolters Kluwer (New York, NY)
    …data storytelling and impactful presentation. **Qualifications:** + 10+ years of experience in customer success or account management , with at least 3 years in ... & technology to drive insights and strategic planning. + Deep knowledge of customer journey mapping and lifecycle management . + Relationships driven with… more
    Wolters Kluwer (10/24/25)
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  • Customer Success Manager

    Justworks (New York, NY)
    …no simpler." Qualifications + Minimum of 2-4 years of professional experience in account management , relationship management , customer success, or a complex ... Customer Success Manager New York, New York Apply Who We...you'll fit right in. Who You Are You are a customer fanatic with a proven track record of going above… more
    Justworks (10/21/25)
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