- Philips (Latham, NY)
- …Experience in customer service delivery with a focus on project management , Superb customer service skills, including high-level professional demeanor and ... The Customer Project Manager is responsible for leading the...related field, or equivalent, Minimum of 5 yrs Project Management work experience in Healthcare Information Technology, Healthcare, Hospital… more
- Rocket Software (Albany, NY)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) ... can effectively lead a sales opportunity and product implementations. + Sharing customer feedback to product management for future product enhancements.… more
- Persado (New York, NY)
- …and comfortable in a role that combines elements of multiple disciplines ( customer success, technology, account management , project management , etc.) ... & 2024. What We Are Looking For As a Customer Success Manager, you will be responsible for partnering...career development and mobility, continuous feedback loops and performance management . + Flexible time off to support work-life harmony… more
- Pixalate, Inc. (New York, NY)
- …related fields (or equivalent experience) + 4+ years experience in client-facing customer success, technical account management , and/or technical sales roles at ... Director, Customer Success Employment Type: Full-Time Location: Hybrid in...data-driven, and charismatic candidate to fill our Director of Customer Success in the East Coast. Successful candidates will… more
- Patterson Companies, Inc. (Rochester, NY)
- …information received from customers to the outside sales representative or appropriate management . + Identify customer requirements and expectations in order to ... a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II), you are responsible for assisting… more
- Lumen (Albany, NY)
- …objectives, and internal systems, processes, and procedures, whose main focus is the management of customer expectations and the overall customer experience ... and services, with full understanding how the Operations Service Management organization directly impacts the customer . The...Operations Service Management organization directly impacts the customer . The leader of this team will also be… more
- American Express (New York, NY)
- …to executives at merchant partners **Minimum Qualifications:** + Strong partner management and/or customer success experience, including a track record ... and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making… more
- Pixalate, Inc. (New York, NY)
- …fields (or equivalent experience) + 2-3 years of experience in client-facing Customer Success, Technical Account Management , and/or Technical Sales roles at ... Customer Success Manager Employment Type: Full-Time Minimum Experience:...and Singapore. ABOUT THE ROLE Pixalate is hiring a Customer Success Manager (CSM) to join our growing team.… more
- Ryder System (Rochester, NY)
- …assignedResponsible for Performance Management of all assigned personnel + Customer Management :Responsible for customer relationship management ... + Ability to professionally represent Ryder and competently interact with customer management + Strong vehicle diagnostics/repair knowledge (preferred) +… more
- Ryder System (Rock Tavern, NY)
- …for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning. + Customer Management :Directly responsible for customer relationship ... management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.Responsible... visits and annual reviews as required by the Customer Care Plan. + Financial Management :Responsible for… more