- Duquesne Light Company (Pittsburgh, PA)
- …Support enhanced digital communications and collections strategy and improvements to customer satisfaction management through internal partnerships and direction ... with a history rooted in technological innovation and superior customer service. Today, the company continues its role as...from senior management . Key internal partnerships: + Customer Service business owners + Regulatory legal and compliance… more
- PNC (PA)
- …Technical Support **Competencies** Accuracy and Attention to Detail, Client Relationship Management , Customer Experience Management ., Decision Making and ... have an opportunity to contribute to the company's success. As a Licensed Customer Service Representative Specialist within PNC Investments you will be remote within… more
- WESCO (Pittsburgh, PA)
- …Wesco. Associates work directly under the supervision of a senior member of the Customer Materials Management Team and are paired with a peer mentor (previous ... The Wesco Customer Materials Development Program is a twelve-month training...customer data for sustainable end to end inventory management . + Assists in defining project scope, goals and… more
- Dal-Tile Corporation (Cranberry Township, PA)
- … customer product or service issues. **Primary Function and Scope** + Provides customer account management in a call center environment, which may include, ... product information, order status, pricing, stock check, and transportation management . + Provides customer service for a high volume of inbound calls using… more
- UGI Corporation (King Of Prussia, PA)
- …this position will be accepted until September 14th, 2025. Job Summary (Purpose): A Customer Tactical Support & Case Management Manager leads our tactical ... customer escalation management and CRM case management functions. This leadership role is responsible for managing a team of 35+ professionals across multiple… more
- Pfizer (Collegeville, PA)
- …available to answer incoming calls at a rate consistent with metrics set by customer service management team + Support the logistical complexities of COVID ... **ROLE SUMMARY** As the initial point of contact, the Customer Service Representative serves as the face of Pfizer...well as for business critical meetings as communicated by Management ). Tuesdays are mandatory onsite days for CS +… more
- UGI Corporation (Frazer, PA)
- …environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests ... Customer Experience Advocate I Location: Frazer, PA, US,...by recording clear, complete and concise documentation in case management logs. + Attend and collaboratively participate in staff… more
- Greene Tweed (Lansdale, PA)
- …user of Enterprise Resource Planning (ERP) software desired + Knowledge of customer relationship management (CRM) software preferred **Job Environment** : ... responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes...Accounts. This role typically represents the first point of customer contact for inquiries related to customer … more
- Defense Logistics Agency (Philadelphia, PA)
- …regarding this job. Responsibilities Work as a senior team member within a Customer Relationship Management (CRM) Cell or Segment Support team. Serve as ... the primary customer facing point of contact for the Order Fulfillment process. Serve as a customer advocate and liaison between the Defense Logistics Agency and… more
- Suburban Propane (York, PA)
- …to develop trusting relationships with all customers + Provide high levels of customer account management by properly setting up and maintaining account ... **Overview** We are currently looking for a Customer Service Representative to play a pivotal role...play a pivotal role in helping to support excellent customer service, customer retention and new … more