- Celestica (Richardson, TX)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Manager 3 **SAP Short Name:** MG3 ... MOR and other appropriate metrics. + Reports on performance to the customer , site management and (where required) GCU Leadership. + Leads the creation and… more
- PagerDuty (Austin, TX)
- … customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ... on maximizing customer lifetime value and driving revenue growth. Team Management : + Lead, mentor, and develop a high-performing customer success… more
- Coinbase (Austin, TX)
- … management , decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter ... * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * Basic knowledge… more
- WATTS (Fort Worth, TX)
- …of customer support, including using Artificial Intelligence, Machine Learning, and Customer Relationship Management tools. + Ensure WAS brands are involved ... the senior decision maker with increasing levels of budgetary and operational management responsibilities. + Extensive customer service and call-center launch… more
- Amazon (Austin, TX)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies to… more
- Mass Markets (Killeen, TX)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Mass Markets (Dallas, TX)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Mass Markets (Killeen, TX)
- …of inbound customer service agents, providing coaching, support, and performance management to ensure team success and client satisfaction. This is a full-time, ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Mass Markets (TX)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Amazon (Austin, TX)
- …Vendor Services provides comprehensive support to enrolled partners through dedicated customer success management , strategic advice, operational execution, and ... growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of … more