- M. C. Dean (Vienna, VA)
- …business unit management and Law Department + Promote and enhance customer satisfaction while managing company risk. + Develop, negotiate, administer and close ... Acquisition Regulations. + Provide support for operations/business development, including customer relationship management , assistance with work statements and… more
- BAE Systems (Manassas, VA)
- …for providing program status and resolving problems. Presents Operations status to Customer , Program Management , and/or Operations Management as required ... for providing program status and resolving problems. Presents Operations status to Customer , Program Management , and/or Operations Management as required… more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Wawa, Inc. (Lynchburg, VA)
- …the GREAT customer service and customer recovery model to ensure customer engagement. + Communicate with the management team regarding customer ... **Job Description** **Job Title:** Customer Service Associate **Location:** Field **Department:** Store Operations... Service Associate works in support of the store management team to facilitate and perform a variety of… more
- Rexel USA (Roanoke, VA)
- …team members for product quotations and provide on-going communication throughout the customer 's purchasing lifecycle + Work with management , credit, and ... Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) + Ability to work overtime as needed Working… more
- Mass Markets (VA)
- …providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Mass Markets (VA)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- The Estee Lauder Companies (Williamsburg, VA)
- …recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high ... management role with exposure to business planning, consumer insights, event management , customer relationship management and front line marketing will… more
- ISC2 (Alexandria, VA)
- …process and strive to achieve first time resolution on every contact + Resolve customer concerns through the case management system; create cases for each ... of our successes. Learn more. **Position Summary** The primary objective of the Customer Experience Advisor (CEA) is to project a professional image and provide… more
- PagerDuty (Richmond, VA)
- …of integrations. + Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes. + Drive the strategy for expanding ... the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful… more