- PagerDuty (Richmond, VA)
- …of integrations. + Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes. + Drive the strategy for expanding ... the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful… more
- Ralliant (Richmond, VA)
- …growth goals. + Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management ... communication at Gems Setra. + Conduct frequent and strategic customer engagements with key OEM partners to manage all...and product capabilities by collaborating with Engineering and Product Management . + Work closely with the Director of Sales… more
- PNC (Tysons Corner, VA)
- … Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities **Competencies** Customer Experience Management ., Customer Service ... the manager's discretion. **Job Description** + Leads or supports client management activities with clients and prospective clients. Responsible for the development… more
- Hendrick Automotive Company (Woodbridge, VA)
- …of Microsoft Office products. Intermediate ability to learn web applications for customer management . Communication Skills: Ability to understand and follow ... vehicles at a profit to the dealership, while ensuring customer satisfaction. Supervisory Responsibilities: This job has no direct...the following: + Meets dealership sales goals. + Greets customer and determines make, type, and quality of vehicle… more
- ThermoFisher Scientific (Richmond, VA)
- …Services and outsourcing functions. + Must be proficient with the use of customer management software to track service calls, manage parts inventories, and ... III is responsible for managing all aspects of field service support and customer relationship management including but not limited to: installation, repair,… more
- CACI International (Chantilly, VA)
- …and web), be eager to learn, be capable of multitasking, have strong customer service methodologies, and have task management experience. **Responsibilities:** + ... chain. **Qualifications:** _Required:_ + Five years of relevant experience in customer service management . + Must have an active **TS/SCI with Polygraph** +… more
- Merck (Richmond, VA)
- … Management , Adaptability, Beef Cattle Management , Business, Business Management , Communication, Contract Management , Customer Due Diligence (CDD), ... Customer Relationship Management (CRM), Customer Value Management , Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation,… more
- Republic Finance, LLC (Virginia Beach, VA)
- …process, answering questions regarding loan products and loan processing. Take ownership of customer concerns and works with management to formulate and execute ... branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing… more
- Merck (Richmond, VA)
- …Driving License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Management , Adaptability, Animal Health Care, Customer Experience Design, ... teams and play a critical role in supporting our customer centric business model. This position is responsible for... Customer Experience Management , Customer Service, Data Analysis, Inbound Phone Sales, Lead Generation,… more
- TD Bank (Mclean, VA)
- …to identify any additional needs and offer a solution or partner referral + Utilizes Customer Relationship Management tools to proactively play a key role in ... Banking **Job Description:** The Retail Banker II is a customer liaison that is integral to delivering TD's Brand...to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides… more