- CACI International (Ashburn, VA)
- …(A&A) Process for development and sustainment projects + Support program and customer management , and government Authorizing Official (AO) for all information ... team of seasoned technical professionals who thrive on supporting our customer 's mission and growth objectives- responsible for designing, developing, leading, and… more
- Oracle (Richmond, VA)
- …and adapt to changing job duties and deadlines. + Possess good communication, customer management /engagement, project management skills. + Ability to work ... Developer Intern, you'll become part of the Optimization Project Management Office (OPMO)-a collaborative service organization comprised of experienced project… more
- Quality Technology Services, LLC (Ashburn, VA)
- …a dynamic team tasked with provisioning custom data center, colocation, critical facilities management , and managed services for our customer base within the QTS ... experience + Five or more years of IT, Project Management , service delivery or customer relationship management experience + Proficient with Microsoft… more
- Northrop Grumman (Chantilly, VA)
- …+ Excellent communication skills and ability to effectively interact with the customer , program management , business unit and supply base executives and ... + Experience briefing executive leadership on program performance. + Earned Value Management experience. + Experience building strong customer relationships. +… more
- Renaissance (Virginia Beach, VA)
- …mentoring skills. **Bonus Points:** + 7+ years of experience in program management , assessment operations, customer success, or implementation within education, ... for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer Success… more
- Northramp LLC (Reston, VA)
- …experience supporting federal technology and business leaders in modernizing the customer experience, improving IT performance management , and driving ... years of experience supporting federal IT organizations, CIO offices, digital services, customer experience programs, or IT performance management initiatives. +… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... interactions. Sprinklr's unified platform provides powerful solutions for every customer -facing team - spanning social media management , marketing, advertising,… more
- Mass Markets (VA)
- …closely with other team members and departments to ensure a cohesive approach to customer service and policy management . + Participate in ongoing training and ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Oracle (Richmond, VA)
- …NetSuite platform experience is strongly preferred. Experience may include work in implementation, customer success management , or as an end user. **What You'll ... Do:** + Manage complex escalations partnering across Account Management and other Customer -facing teams to understand the customer journey, identify a… more
- Mass Markets (VA)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more