- NCR VOYIX (Richmond, VA)
- …a collaborative and productive work environment between multiple teams and customer stakeholders. Budget management : Manage the infrastructure budget, to ... include software and hardware upgrades/refresh requests with customer . Vendor management : Collaborate with external vendors and service providers to ensure… more
- Merck (Richmond, VA)
- …Driving License:** Yes **Hazardous Material(s):** n/a **Required Skills:** Account Management , Adaptability, Animal Health Care, Customer Experience Design, ... teams and play a critical role in supporting our customer centric business model. This position is responsible for... Customer Experience Management , Customer Service, Data Analysis, Inbound Phone Sales, Lead Generation,… more
- TD Bank (Mclean, VA)
- …to identify any additional needs and offer a solution or partner referral + Utilizes Customer Relationship Management tools to proactively play a key role in ... Banking **Job Description:** The Retail Banker II is a customer liaison that is integral to delivering TD's Brand...to Customers by providing information and tools for financial management that helps Customers achieve their goals, and provides… more
- ChenMed (Virginia Beach, VA)
- …and sell to new customers. Maintains up-to-date client information in designated customer relationship management (CRM) tool (ie, SalesForce). Utilizes CRM tool ... independent brokers and the senior community to delivers solutions on immediate customer requests. Manages vendors as related to event planning and negotiating… more
- Howmet Aerospace (Hampton, VA)
- …plans. + Ability to effectively present information and respond to questions from the customer and/or management . + Ability to solve practical problems and deal ... variety of hands-on operations in accordance with standardized processes within customer specifications. Job Summary: The Quality Engineer provides leadership and… more
- NTT America, Inc. (Richmond, VA)
- …a foundation for future success. **Duties and Responsibilities:** + **Account & Customer Relationship Management :** + Take full ownership of accounts, overseeing ... with customers. + Develop and implement strategic account plans that meet customer needs, drive sustainable growth, and demonstrate your ability to be a… more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Republic Finance, LLC (Virginia Beach, VA)
- …process, answering questions regarding loan products and loan processing. Take ownership of customer concerns and works with management to formulate and execute ... branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing… more
- IQVIA (Norfolk, VA)
- …projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical ... Data Management (CDM) team to provide high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas… more
- Iron Mountain (Richmond, VA)
- …to promote the business needs of the customer + Serve as the primary customer advocate and management focal point for all assigned key customer (s), ... communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service management and rapid … more