- Ford Motor Company (Richmond, VA)
- …performance indicators (KPIs), while providing regular stakeholder updates on performance and customer satisfaction **Product Launch & Lifecycle Management : ** + ... Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across...** As a Senior Product Manager on the Fleet Management product team, you will be responsible for a… more
- Bank of America (Stone Ridge, VA)
- …in related field + Bilingual (fluent verbal and written) **Skills:** + Coaching + Customer Service Management + Customer and Client Focus + Performance ... fostering client retention + Manages business results through formalized management routines and coaching + Creates a world class...of reporting authority to achieve shared goals + Proven customer service skills and the ability to resolve problems… more
- IQVIA (Norfolk, VA)
- …projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical ... Data Management (CDM) team to provide high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas… more
- Iron Mountain (Richmond, VA)
- …to promote the business needs of the customer + Serve as the primary customer advocate and management focal point for all assigned key customer (s), ... communication is frequent and bi-directional + Ensures high-quality service delivery and customer satisfaction through proactive service management and rapid … more
- General Dynamics Information Technology (Springfield, VA)
- …capabilities of the network. + Act as liaison to the contract and customer management , and government Designated Approving Authority (DAA) regarding network ... level cleared **Network Engineer lll** joining our team to support our Intelligence customer in **Springfield, VA** or **St. Louis, MO** . GDIT's Transport and… more
- CACI International (Reston, VA)
- …This includes developing technical design documents, developing reports, and following configuration management processes to deliver results to the customer . You ... issue resolution. * Supporting the functional and technical activities for the customer 's financial management and contract writing system reporting tool. *… more
- Mass Markets (VA)
- …+ Work closely with other team members and departments to ensure a cohesive customer service and policy management approach. + Participate in ongoing training ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- PNC (Norfolk, VA)
- …Customer Solutions, Documentations, Innovation, Mortgages, Sales **Competencies** Customer Experience Management ., Effective Communications, Financial ... lending guidelines and clients' requirements. + Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients.… more
- Leidos (Chantilly, VA)
- …simultaneously under moderate supervision. **Preferred Qualifications** + Experience using Customer Relationship Management (CRM) systems (eg, Salesforce, ... Ability to manage transactions or service requests efficiently while ensuring customer satisfaction. + Experience supporting change management initiatives… more
- CACI International (Chantilly, VA)
- …for users across all Mission environments. The Engineer will work with the customer to define their Configuration Management Database (CMDB) & Configuration Item ... ServiceNow IT Operations Management (ITOM) Engineer Job Category: Engineering Time Type:...Customer 's Configuration Item (CI) Discovery and Enterprise Configuration Management Database (eCMDB) vision * Collaborates with Government Program… more