- Navy Federal Credit Union (Vienna, VA)
- …to team members across the organization as it relates to Tag Management (Product Managers, Customer Journey Owners, Digital Marketing, Information Security ... on problems of diverse scope and is subject matter expert to senior management . Determines methods and procedures on new assignments. Responsibilities + Assist … more
- BAE Systems (Sterling, VA)
- …strategically and communicate effectively at the most senior levels of government ( customer ) or corporate management (company) to articulate the understanding of ... to work on a high profile and mission driven program for our Government customer . The role involves leading the design and implementation of complex, end-to-end IT… more
- BAE Systems (Manassas, VA)
- …for providing program status and resolving problems. Presents Operations status to Customer , Program Management , and/or Operations Management as required ... (SE) Program Areas. The OPM serves as the liaison between project management and a cross-functional team to ensure successful program execution. The selected… more
- Bank of America (Suffolk, VA)
- …where goals were routinely met or exceeded + Bilingual skills **Skills:** + Coaching + Customer Service Management + Customer and Client Focus + Performance ... clients, and fostering client retention + Manages business results through formalized management routines and coaching + Creates a world class client experience… more
- Amazon (Arlington, VA)
- …experience, especially procurement, social responsibility, supply chain risk, planning, project management or customer /supplier management - 5+ years' ... a Sr. Program Manager with a proven delivery record and project management experience to own strategic, tactical, cross-functional projects and programs. This role… more
- Merck (Richmond, VA)
- …+ Strategic Thinking + Productive Communication + Problem Solving + Project Management **Core Commercial Functional Competencies** + Customer and Market Insights ... + Product Knowledge & Portfolio Management + Account Management + Customer Engagement + Market Access + Regulatory & Compliance Knowledge + Lifecycle … more
- M&T Bank (Centreville, VA)
- … needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management , servicing and sales interactions for ... business customers. **Primary Responsibilities:** + Play key role in Relationship Management ( customer assessments, profiling for sales opportunities, account… more
- NTT America, Inc. (Richmond, VA)
- …with NTT international affiliate companies + Work closely with Sales Engineering, Customer Solutions, Order Management , Operations, and other key eco-system team ... NTT international affiliate companies + Work closely with the Sales Engineering, Customer Solutions, Order Management , Operations, and other key eco-system team… more
- DuPont (Richmond, VA)
- …* Identifies and performs corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of ... needs. * Experience in process troubleshooting, operational quality SOP/SP knowledge, customer quality change management . * Understanding of quality IT systems… more
- Sprinklr (VA)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experiences to every customer , every time, across any modern channel. Headquartered in...expert. + Collaborates with leaders to produce quality performance management documents including corrective action, performance improvement plans, and… more