- GE Vernova (VA)
- …financial metrics and managing both the regional Professional Services team and the Customer Success Management team. *The Americas Customer Success Leader ... excellence and innovation within the region. **Job Description** **Essential Responsibilities:** ** Customer Relationship Management :** + Ensure high customer … more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- ServiceNow, Inc. (Vienna, VA)
- …+ IT Operations and Management + Human Resources + Security Operations + Customer Service Management + IT Processes + IT Governance + IT Portfolio, Program ... Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible...context of the client's environment. + PMP preferred, project management experience required. + A minimum of 10 years… more
- Amazon (Arlington, VA)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards ... - 6+ years in the technology industry focused on customer success or in go-to-market roles, or management... customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics -… more
- PNC (Vienna, VA)
- …Sales Opportunities, Small Businesses **Competencies** Business Acumen, Client Relationship Management , Customer Experience Management ., Decision Making ... contribute to the company's success. As a Regional Treasury Management Officer I within PNC's Treasury Management ...growing share of wallet with existing clients. + Identifies customer needs to help them succeed financially by presenting… more
- ServiceNow, Inc. (Vienna, VA)
- …We build AI-native solutions for public sector customers on top of our Customer Service Management and Field Service Management foundation. These ... and Industry Workflows business unit products enable government organizations to provide seamless customer experiences and drive fierce customer satisfaction.… more
- Amazon (Arlington, VA)
- …improvement. - Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Design and monitor customer ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- PNC (Ashburn, VA)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management , Customer Retention, Decision ... success. As a Premier Client Banker within PNC's Wealth Management organization, you will be based in Ashburn, VA....upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Mclean, VA)
- …Financial Modeling, Investment Banking, Public Speaking, Relationship Building, Relationship Management **Competencies** Coaching Others, Customer Experience ... partners to communicate and review business results and pipeline management . Meets service level agreements on lead and referral...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more