- Mass Markets (VA)
- … customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training to ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- Amazon (Arlington, VA)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards ... - 10+ years in the technology industry focused on customer success or in go-to-market roles, or management... customer success or in go-to-market roles, or management consulting serving high-tech clients on go-to-market topics -… more
- Wolters Kluwer (Richmond, VA)
- …up to 95% of their time processing work. + Education: Bachelor's degree + Customer Relationship Management : Ability to manage and nurture customer ... 5:00 pm CT** **What We Offer: ** The Manager, Customer Success role offers growth potential opportunities, professional development,...**equired** **, more is preferred.** + **2+ years' people management experience r** **equired - Teams of 6+** +… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- … journey. This role will develop, implement, launch, test, and monitor results for customer relationship management programs that utilize customer data to ... Title: MANAGER, CUSTOMER RELATIONS & LOYALTY Location: United States-Virginia-Virginia Beach Job Number: 2500028H Job Summary: The Manager CRM is responsible for… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …529 college savings program, a personal financial management tool, lifestyle management programs and more. \#LI-KB5 **Skills:** + Customer Experience ... ** Customer Success Partner** **Category:** Business Consulting, Strategy and...interesting and strategic work. CGI is Seeking an experienced Customer Success Partner to join our team. Advantage … more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- NVR (Reston, VA)
- …capture and record details of customer service requests in our customer relationship management (CRM) system while speaking with callers + Coordinate ... Customer Care Team Lead Job Category Customer...you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of… more
- Amazon (Arlington, VA)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management : - Monitor customer health dashboards ... transformation with a proven record of thought leadership, business case development, realizing customer benefits, and change management experience - 2+ years of… more