- IT Concepts (VA)
- …Technology related services and personnel. + Must be well versed in IT service management and customer relation management . + Must have experience in ... staffing rosters, performance history, and improvement plans. + Notify ITC and VA management of any critical issues and develop remediation and improvement plans. +… more
- EAB (Richmond, VA)
- …education institutions; acquire partners successfully for EAB's new Navigate Advancement Customer Relationship Management (CRM) product + Build relationships by ... it relates to donor and prospective donor data, communication, and collaboration management ; present best practice solutions and effectively sell the vision of EAB's… more
- CBRE (Richmond, VA)
- …skills with the ability to effectively assess client needs + Demonstrated customer relationship management experience + Requires advanced financial and analytics ... for win, keep and grow activities in integrated Real Estate and Facilities Management outsourcing pursuits, and will lead interactions in a client-facing role in… more
- CACI International (Chantilly, VA)
- …strategic direction + Support the SIAM functions including ecosystem governance, customer engagement, service transition, and performance management + Support ... Service Integration and Management (SIAM) Operations Lead Job Category: Project and...SIAM Operations Lead, you will: + Understand the Government customer and IT Service Provider ITSM and SE business… more
- Blufox Mobile (Richmond, VA)
- …Managers to ensure effective product positioning, account analysis, promotional offers, and customer service. Team Management : + Recruit, train, and develop ... Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results. + Analyze key performance indicators (KPIs) and… more
- Kyndryl (Richmond, VA)
- …and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example; ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Quality Technology Services, LLC (Ashburn, VA)
- …the P&L. They will also be accountable to ensure 100% uptime, customer satisfaction, employee development/retention, and successful management of change as ... Workday, Adaptive Insights, SDP, etc.) + Engage and drive employee and customer Satisfaction + Project management and execution + Competitive advantage… more
- Leidos (Reston, VA)
- …be expected to provide thorough and knowledgeable briefings on their analysis to customer management . Work occurs at client sites in Northern Virginia. **This ... challenge + Demonstrated success in applying counterintelligence and risk management principles to safeguard operations. + Demonstrated success in managing… more
- Cayuse Holdings (Richmond, VA)
- … customer support or IT support. + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on customer ... convey requested information + The ability to successfully handle customer requests and document in work management ...handle customer requests and document in work management tools and applications + Willingness to take initiative… more
- SAIC (Chantilly, VA)
- …a difference - daily. Your role in the program will focus on supporting the customer in the management of various operational capabilities as well as the ... part of a large multi-year contract that supports our customer in systems engineering and integration across a broad...+ Liaise daily and as necessary with program office management . + Provide expert advice concerning operations and anomaly… more