- Acclaim Technical Services (Mclean, VA)
- …key information. Officers will be expected to provide comprehensive briefings to customer management regarding reporting statistics. Work occurs at client sites ... years of experience) with a current TS/SCI w/Polygraph, to support the customer by providing guidance on intelligence collection and directing the dissemination of… more
- Highmark Health (Richmond, VA)
- …based on business need. **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Oral & Written Communication Skills + ... SUMMARY** This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current… more
- V2X (Springfield, VA)
- …similar Integrated Workplace Management Systems (IWMS) for facility and property management . + Customer Service experience in federal and or intelligence ... contact lists and org charts. + Oversee all records management requirements for SIOI IAW NGA's Records Management...skills. + Strong communication (oral and written), interpersonal and customer service skills. At V2X, we are deeply committed… more
- Coinbase (Richmond, VA)
- …Role *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management ) team is on the front lines ... the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate at… more
- SpartanNash (Bluefield, VA)
- …location and verify correct products are delivered and obtain delivery confirmation and customer signature. + Inform management of any deviations and/or invoice ... we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain...discrepancies; pickup of damaged goods and customer returns; ensure necessary paperwork is completed and relevant… more
- CVS Health (Richmond, VA)
- …risk management and regulatory requirements + Partners with account management to ensure strong customer relations and service satisfaction. **Additional ... am to 8:00 pm Eastern Time.** The Consultant provides management consultation to corporate clients around issues of safety...member clinical assessments and triage into care. Performs case management across scope of all types of management… more
- Insight Global (Arlington, VA)
- …Experience with Public Sector Digital Services (PSDS) or strong experience with Customer Service Management (CSM) Ability to design scalable and maintainable ... or more of the following ServiceNow modules: SPM (Strategic Portfolio Management ) ITOM (IT Operations Management ) ITAM (IT Asset Management ) Ability to work… more
- US Foods (Salem, VA)
- …+ Partners with the Area Commercial team, Shared Business Services and Corporate Revenue Management to support customer contract management including but not ... : Area Leadership, Local Sales, Sales Support, Pricing, Finance, Revenue Management , Legal, Shared Business + **External:** N/A **WORK ENVIRONMENT** (Select one)… more
- Teleperformance USA (VA)
- …experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management ), CRM ( Customer Relationship Management ), and ITOM (IT ... monitoring tools and strategies related to ITOM.** + **Project management experience or certification (eg, PMP, Agile/Scrum certifications).** **Certifications… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …tuition assistance * Wellness and Well-being programs \#CGIFederalJob \#LI-RJ1 **Skills:** + Customer Experience Management + Salesforce Marketing Cloud + Agile ... to understand the overall project parameters. This role includes client relationship management and executive communication. This position is located in our Fairfax,… more