- Lumen (Richmond, VA)
- …and growth strategies which include value realization, renewal execution, risk management and customer growth/expansion * Communicate, escalate, and drive ... * Responsible for renewal and re-rate implementation via contract end-date management , leveraging renewals to influence customer technology evolution while… more
- Microsoft Corporation (Reston, VA)
- …Humanities, or related field AND 4+ years experience in consulting, change management , project management , customer engagement, sales/business engagement, ... relationship management , analytics, or customer feedback and intelligence program management + OR equivalent experience + 3+ years of technical industry… more
- Amazon (Arlington, VA)
- …into analysis requirements and identify meaningful insights that help Amazon improve our customer experience - Study Management : lead large and complex studies, ... Description Are you Customer obsessed and eager to propose opportunities and...collection, data analysis, recommendations, and presenting results to senior management - Stakeholder Management : build strong relations… more
- Carollo Engineers (Arlington, VA)
- …management systems (eg CityWorks), condition assessment, hydraulic modeling, and customer information management systems. This position requires proficiency ... for you to build your career. We are seeking a Senior GIS/Data Management Analyst to assist multiple water agencies including a long-term, client-facing project… more
- Amazon (Herndon, VA)
- …the future of the National Security by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to ... include supporting an AI/ML portfolio with a focus on project management , customer engagement, and thought leadership. Customer Solutions Managers (CSMs)… more
- Lumen (Richmond, VA)
- …billing credit mitigation **What We Look For in a Candidate** 5+years of customer success or account management experience Experience managing Inside and/or ... the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer ...requests with little to no input or assistance from management or peers. + Completes all required training activity… more
- Cardinal Health (Richmond, VA)
- …for a Supervisor Account Management . As a member of the Account Management Customer Success Team, the Supervisor is an experienced health system advisor, ... **Location:** Remote **Travel:** Quarterly to state of Pennsylvania. **Responsibilities** _Corporate Customer Relationship and contract management ._ + This role… more
- Parsons Corporation (Centreville, VA)
- …+ Adept at documenting service or product-related concerns promptly + Experience customer feedback for management review and coordinating with internal ... for. **Job Description:** Parsons is looking for an amazingly talented **Help Desk Customer Service Representative** to join our team! In this role you will get… more
- PNC (Tysons Corner, VA)
- …+ Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new ... to be successful in this position. **Preferred Skills** Account Management , Client Prospecting, Competitive Advantages, Customer Relationships, Identifying… more
- Acosta Group (Sterling, VA)
- …increase volume. **What We're Looking For:** + Proven experience in sales, account management , or customer development-preferably in the CPG or retail industry. ... with a passion for driving sales and building strong customer relationships? Join our team as a Senior ...customer relationships? Join our team as a Senior Customer Manager, where you'll play a key role in… more