- CACI International (Sterling, VA)
- …and processes for network operations + Oversee regular audits of the problem management system to ensure compliance to customer policies, directives and ... Network Problem Management Quality Assurance Lead Job Category: Information Technology...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- CACI International (Sterling, VA)
- Network Capacity Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... **The Opportunity** : We are seeking an experienced and detail-oriented Network Capacity Management Quality Assurance Lead to join our team. The lead will be… more
- Serco (Crystal City, VA)
- …to the F-35 Joint Strike Fighter Program Office. This contract provides program management support in support of the full acquisition life-cycle of the F-35 program, ... to include development, production, and sustainment. Our Acquisition Management Analyst, located in Crystal City, Arlington, VA, supports...office at the JPO must be coordinated with F-35 customer and approved by your Serco manager. (Your onsite… more
- Iron Mountain (Richmond, VA)
- …We provide expert, sustainable solutions in records and information management , digital transformation services, data centers, asset lifecycle management ... your unique contributions? If so, let's start the conversation. **Strategic Program Management ** **, ALM** We're looking for a seasoned Senior Program Manager to… more
- CARMAX (Richmond, VA)
- …and development experiences is a top priority. The Senior Analyst, Talent Management is responsible for delivering an exceptional learning and development experience ... you will do - Essential responsibilities** + Responsible for Talent Management technology support and system administration, including WorkDay Learning, Talent… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... of Travel: None * * * The Service Performance Management Analyst designs, executes and interprets past and real-time... * Works with the ITSM Process Leads and Customer Engagement Teams to identify and monitor process performance… more
- Ricoh Americas Corporation (Hampton, VA)
- …and certifications (eg, HP Certifications) **Knowledge, Skills, and Abilities** + Excellent customer service skills + Strong project management and task ... for daily support of site-specific network and workstation printers. Responds to customer requests for technical support and training, with a strong focus on… more
- Lumen (Richmond, VA)
- …workload, pro-actively managing to performance targets, and responsible for resolving customer network related Electrical and Optical repair issues, on a 7x24x365 ... collaboration. . Manage to strategic corporate objectives with focus on the customer experience. . Engaged and Accountable for business, direct reports performance… more
- Teleperformance USA (VA)
- …following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months experience as a mentor, ... identify agent trending** + **Ability to analyze and identify opportunities in customer feedback** + **Ability to assess individual and team performance** +… more
- CenterWell (Richmond, VA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more