- SAP (Herndon, VA)
- …and optimization of customer 's investments into SAPNS2. SDM governs customer relationship management from a technical perspective, while advocating for ... and critical infrastructure customers. **This position requires access to customer data. Must be a US citizen; SAP NS2...its implementation + Support with incident & service request management as needed + Coordinate impact and risk assessment… more
- Mass Markets (VA)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- PNC (VA)
- …Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Management of Employees, Merchant ... Services, Personal Initiative, Relationship Management , Results-Oriented **Competencies** Customer Relationship Management Applications, Customer Support… more
- Lewis Tree Service, Inc (Front Royal, VA)
- …Conduct regular audits of field operations to ensure compliance with company policies and customer expectations. Customer & Stakeholder Management + Serve as ... agreements. The Division Manager is accountable for financial performance, customer satisfaction, workforce development, and operational excellence. Key Responsibilities:… more
- Mass Markets (VA)
- … within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as IEX, ... but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and Administrative… more
- BAE Systems (Sterling, VA)
- …necessary. + Understanding of ServiceNow Development Platform (ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management , Change ... Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management , Change Management , Customer… more
- CoreSite (Reston, VA)
- …/ MMR management , structured cabling and supporting infrastructure ownership, and customer space management . This position will also be directly responsible ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Sportsman's Warehouse (Fredericksburg, VA)
- …experience as a retail manager + Powerful leading skills and business orientation + Customer management skills + Strong organizational skills + Good verbal and ... Purpose of Position: The Store Manager is responsible for overall store management , enhancing the customer experience, meeting sales and profitability goals,… more
- Ricoh Americas Corporation (Richmond, VA)
- …contacts via memos, phone, and in person with all levels of internal and customer management for presentations, demonstrations and problem solving. + Work has ... requires an in-depth knowledge of organizational objectives. + Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or… more
- PenFed Credit Union (Mclean, VA)
- …and lifecycle strategies, portfolio performance, new product development, existing customer management , credit risk analysis, and industry/competitive ... Legal, Compliance, and external partners. This position requires experience in customer lifecycle of financial products, driving customer engagement, and… more