- Wolters Kluwer (Tampa, FL)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... our largest and most strategic accounts and are responsible for optimizing customer outcomes to ensure alignment with the client's clinical, operational, and… more
- The Hertz Corporation (Tallahassee, FL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, … more
- Capital One (Tallahassee, FL)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- Hilton (Tallahassee, FL)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... is revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized solutions… more
- Percepta (Melbourne, FL)
- …every stage of the automotive and mobility customer journey. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , you'll ... growth, and celebrates your contributions. **What You'll Be Doing** The ** Customer Service Case Manager ** will work with customers and prospective buyers to earn… more
- Validity (Tampa, FL)
- About the Role As a Manager of Customer Support at Validity, you will be responsible for ensuring Validity provides a best-in-class support experience. You will ... up with on-going professional development for your team. Finally, as a Manager - Customer Support, you will inspire and motivate teams by identifying and… more
- ISC2 (Tallahassee, FL)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Michaels (Orange City, FL)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - ORANGE CITY, FL Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- The Hertz Corporation (Estero, FL)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure ... and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that… more
- American Airlines (Miami, FL)
- …opportunities; design and implement methods to increase/improve performance + Assist with Customer Service Manager interviews and selections + Solicit ideas ... member of the Hubs & Gateways Team within the Customer Experience Division. **What you'll do** _As noted above,...processes to drive performance + Communicate procedural changes to Customer Service Managers and other team members + Ensures… more
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