- Trek Bikes (East Northport, NY)
- …join us! Job LocationTrek Store East Northport Summary Job Description As Service Manager , you'll be the operations lead for your store's Service Center-and you'll ... workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience. You'll be the primary...A positive, pitch-right-in attitude and motivation to help every customer find what they need + Fantastic hospitality-a warm,… more
- Mount Sinai Health System (New York, NY)
- …a hybrid position, requires 3 days onsite/2 days remote** The Physician Relationship Manager III (PRM III) is a senior-level role focused on enhancing physician ... ability to respond promptly to issues and deliver timely resolutions. + ** Customer Service Orientation** : Committed to providing exemplary customer service,… more
- Warner Bros. Discovery (New York, NY)
- …for our direct-to-consumer streaming brands. We are looking for a **Senior Product Manager ** to drive the vision and execution of a next-generation payments platform ... expertise in the payments domain to optimize payment processing, improve customer experience and unlock new revenue opportunities through new payment features,… more
- Universal Instruments Corporation (Conklin, NY)
- Product Manager I Universal Instruments is a global leader in the design and manufacture of advanced automation assembly equipment. Our solutions are used to build ... products. + Handles request for quotes (RFQs) on special customer requests. + Inputs data into ERP system relevant...new products and relevant updates. + Works with our customer order center to ensure the accuracy and integrity… more
- M&T Bank (Getzville, NY)
- …the assigned department. + Direct staff in the appropriate techniques of customer service, collections or account servicing, as applicable. + Resolve disputed ... transactions in a timely and cost-effective manner. Negotiate effectively on customer calls. + Compile month-end data for distribution to and decision-making by… more
- SHI (Albany, NY)
- …We are seeking a highly organized and results-driven Field Services Implementation Manager to lead the successful deployment of field service solutions across ... Description** + Prepares and maintains installation guides, checklists, and customer -facing documentation. + Collaborate with internal stakeholders and external… more
- Lumen (Albany, NY)
- …world and shape the future. **The Role** We are seeking an exceptional Senior Manager of Technical Product Marketing to join our elite Marketing team at Lumen. This ... Collaboration: Forge strong partnerships with product, engineering, sales engineering, customer service, and product marketing departments to support and enhance… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... key IT Service Desk metrics-including response times, resolution rates, and customer satisfaction-and implement strategies to meet or exceed service level agreements… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Brooklyn, NY)
- …Head Brand. Complete special projects as assigned by the Sr. QA Manager . Job Description:Essential Functions + Organize and Audit co-manufacturers QA related ... with BH manufacturing plants and/or co-manufacturing facilities on all customer feedback and initiate CAPAs as required to drive...complaint trends. + Act on & follow up on customer complaints to ensure our current inventory isn't compromised… more
- CVS Health (New York, NY)
- …we do it all with heart, each and every day. As a Product Analyst - Senior Manager on the CMX team, you will be a key player in driving data-driven decisions that ... teams to provide data-driven recommendations that align with business goals. + ** Customer Insights:** Analyze advertiser and user behavior to uncover insights that… more