- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center ... issues, and ensuring service excellence across all touchpoints. The Escalation Manager will also directly supervise a Consumer Relations Coordinator, providing… more
- Celestica (Houston, TX)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Amazon (Austin, TX)
- …(AB) Acquisition team is seeking a smart, creative, and self-directed Sr Product Marketing Manager to lead our customer insights & campaign strategy. In this ... innovative thinking, strong dive deep skills as well as customer and quality focus. Our ideal candidate has technical...you! Key job responsibilities * Define the Amazon Business customer insights strategy to support acquisition of small business… more
- Golden State Foods (Frisco, TX)
- …Custom Distribution, a division of Golden State Foods, is seeking aCustomer Solutions Manager . This role is responsible for managing and executing key customer ... for Information (RFI), Request for Quotation (RFQ), pricing proposals, and annual customer financial planning in a Food Distribution Environment. Work closely with… more
- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with ... which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- Datavant (Austin, TX)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability....success for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, customer … more
- American Airlines (Austin, TX)
- …is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by leading, ... efforts in creating a safe, reliable operation while delivering an elevated customer experience. **What you'll do** + Drives operational excellence + Creates an… more
- Chobani (Plano, TX)
- Summary Chobani's Customer Finance team bridges Sales and Finance, partnering with our field sales team to drive excellence in specific customer business units ... eliminate Proactively identify and quantify "risks and opportunities" for your customer business unit to eliminate surprises and raise investment opportunities Apply… more
- ADP (El Paso, TX)
- **ADP is hiring a 401(k) Client Service Manager .** Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service. ... Typically manages 4-5 401(k) Specialists. Maintains high visibility within a fast-paced, dynamic environment with an emphasis on high levels of statistical achievement. Balances statistical achievement with quality of service initiatives to ensure that all… more